Bishop Ranch Veterinary Center & Urgent Care

I want to extend my heartfelt thanks to the wonderful staff at Bishop Ranch Veterinary Center for their part in Juno’s care. From the initial assessments to helping coordinate his treatment, you were thorough, caring, and always precise in your approach. Your dedication to making sure Juno had the best possible care every step of the way made a world of difference. I’m deeply grateful for everything you did to support us during this journey.

The staff at Bishop Ranch are amazing. They always treat my labs very kindly and make friends with them on every visit. Little neutering setback but they will be back soon! Thanks, Bishop Ranch and GGLR

Bring my critter here and it is absolutely worth the drive for a great vet. I don't have a particular vet in mind bc they're all excellent in terms of care, listening, and communication. My only quibble is the urgent care appts aren't usually available within 48 hrs so I head to VEG. Luckily they're linked to BRVC so I appreciate visit/care records are sent over immediately.

Excellent care. From the time I called at 6:15 am till I settled up, professional service and care. Dr. Capelleti was thorough and demonstrated a real concern and care. Our first time there with our new pup. We will be back. Keep up the good work

I’ve been a loyal customer of Bishop Ranch for over 25 years, but since COVID, the service has drastically declined. While many reviews still praise them, my experience has been far from good, especially with my aging pet. Problems included unprofessional front desk staff, billing issues (like being charged twice for the same medications), long waits for appointments, and poor communication from the DVMs. When I questioned their treatment recommendations and billing, the staff became dismissive, and I was unable to get a direct response from the DVMs. They insisted on frequent visits for a condition that wasn’t improving despite medication, and when I questioned the charges for repeat office visits, I was told by the owner, Dr. Delano, that he’d resolve it. But after several more issues, he abruptly severed the relationship with no explanation, accusing me of not trusting their care, which was never the case. Their lack of care for my pets’ well-being, poor communication, and disorganized billing practices are unacceptable. I’ve moved my pets’ care to another vet and will be filing compl aints with the veterinary board and BBB. If you love your pets, avoid this place—they only care about overcharging you. i

I am very grateful for the compassion and care of Dr. Erin Scott and the staff at BRVC. Most recently our Jelly bean had bladder stones and we felt very confident in working with Dr. Scott for best treatment, which ended up being surgery a few days later where she cleaned out ~40 bladder stones! Dr. Scott’s follow up is so sincere and empathetic to the struggles of keeping dog safe to heal properly. I am very thankful for them!

For 15+ years, we've entrusted BRVC with our ankle biters (sassy dachshunds). Amazing care from the entire staff -- whether a routine nail trim, urgent care or surgery. Fur-ever thankful!! Sherman, Elke, Muffin, Lillikoi & Winnie