Willow Rock Pet Hospital

We came to Willow Rock Pet Hospital for a follow up visit after an urgent care appointment for my cat’s eye, and the experience was excellent from start to finish. The doctor was attentive, gentle, and very knowledgeable, and the whole team made us feel welcome and supported. What impressed me the most was how calm my cat was during the visit. I have never seen her so relaxed in a medical office before, which says a lot about the care and environment here. Truly grateful for the thoughtful treatment and professionalism. Highly recommend Willow Pet Hospital.

I recently visited this veterinarian and left extremely disappointed with both the treatment of my pet and the overall customer experience. From the moment we walked in, it felt like we were being treated like outsiders rather than valued clients. The staff came across as cold, dismissive, and more focused on billing and shoving us out the door than actually caring about my pet’s wellbeing. Be prepared for bait-and-switch pricing tactics. Veterinary care can be expensive, but with standard vaccinations.....come on! Professionalism and transparency matter. Pet owners deserve to know what they’re agreeing to financially before being handed a surprise bill. And by all means, don't voice your options, because they will send you an email kicking you out of their practice to show they are in control of not only the price but if they will care for your beloved pet.

I want to warn others before bringing their pets here. I was quoted one price for my cat's visit and then charged a different, higher amount at checkout with no explanation. When I questioned it, the staff was evasive and unprofessional. Quoting one price and charging another is deceptive — and when you're dealing with people who love their pets, that trust matters. I'd strongly recommend getting any estimate in writing before agreeing to treatment here, or better yet, finding a vet that's upfront about costs from the start. If I could give no stars, I would!!!

My dog is Family. So choosing a vet is a very important proposition. After a very careful consideration, we chose Willow Rock. They treat My Rocket with the same care as I would expect, love, knowledge, respect .

Staff and doctors are temperamental. You can feel the tension when you walk in. Parking is good. Would make it easier for customers if they put a sign up on the header area of the building with the business name clearly visible so you can find them. Not the most affordable Veterinarian office. Appears their our own operated, so that’s good rather than some large corporation.

Dr Cabrera is one of the best veterinarians I’ve found. We’ve been patients of his for almost 15 years. I have literally followed him around throughout his career because of the quality care, thoroughness, attentiveness and compassion he has continually shown for my fur babies! I can only speak from my personal experience. He genuinely treats my babies as if they were his own!

My 10 year old maltipoo Princess Leia had a pyometra and needed immediate surgery. Dr. Garvin and his assistant Hailey took her in immediately and gave her the procedure to save her life. My dog is healthy now, and was looking forward to her check up visit the next day. They took amazing care of her, and took their time with explaining to me all of the after care and medication instructions. They make sure to describe the signs of what to look for if things get bad post procedure. I would never take my dog anywhere else, this is the best veterinary office in the greater Sacramento area. The price was affordable considering the quality of service. Thank you Willow Rock for being so reliable and taking care of my baby doggy and prolonging the years I get to spend with her.