Vetco Total Care

It’s our first visit to the Petco Vet care in Riverside. Dr Wade was great with our golden Doodle Charlie. And she was patient and explained everything. Charlie liked her! Realtor Pam Euker

Do not go here. This was one of the worst experiences I’ve ever had with a vet office. I live over an hour away, so I specifically called ahead before coming to confirm they could do an X-ray if I arrived around 3pm. I was quoted $190 for the X-ray and was told my arrival time would be fine. When I got there, they suddenly told me I arrived "too late" because they only do X-rays in the morning, which completely contradicted what I was told over the phone. The vet was extremely short and dismissive with me. She said, "I’ll be right back, I need to see if they can even do an X-ray because you came late," and then never returned to speak with me again. Instead, another employee came in and handed me a receipt for over $600 because they failed to mention sedation fees beforehand. They also tried pushing pain medication for my dog even though he was not showing signs of pain. If the vet had spent more than a few seconds actually speaking with me, she would’ve known that. The entire office felt cold, disorganized, and uninterested in helping either pets or their owners. Nobody seemed like they wanted to be there. I would strongly recommend finding a vet office that communicates honestly, respects your time, and genuinely cares about your pet.

The vet was wonderful. She took her time and explained everything thoroughly. Everyone was nice. I feel comfortable bringing my fur baby back.

I had an appointment at 8:30 am and didn't get seen until 10. Once they saw me it still took a while before they took her in. Once they took her in it was about a ten minute process and they are definitely cheaper than most options. My cat might of not kept awake but she's a real trooper.

Horrible experience Heavy set receptionist super rude We were less than 10 minutes late and we were willing to wait She refused to check how long the wait would be as if we would be called in exactly at the appointment time as new customers. We went to buy something at petco and no one was waiting at the vetco. Will not be returning.

It was easy to make an appointment online and to get in on the weekend. I didn’t have to wait long. The vet was very nice and careful with my kitty. I felt that he received good care and attention.

The staff and the Veterinarian are very professional. They explain everything well. They treat my 17 year old dog with such TLC. I am pleased with my services and I highly recommend Vetco.