Vetco Total Care

Dr. Raboin is an incredible asset to his patients, their parents, the clinics he supports, and the entire veterinary care team. We first met him during an overnight emergency with one of our pups years ago, and ever since, we will drive to any location he's working at that day or night. Every single time I check in and ask for Dr. Raboin, the front desk lights up with comments like, "We love him," "We look forward to his shifts," and "He's so generous with his knowledge." His expertise runs deep, and he shares it willingly. He's passionate about what he does and truly partners with me in caring for my pups. We are so grateful for him. Kim

This is a 5-star review for the outstanding veterinary expertise and services at the Vetco Hospital Glenwood Ave location- particularly of Dr. Shannon Raboin and staff. This team exceeded expectations of compassion, communicating clear recommendations, diagnosis, and problem-solving. These vet skills are invaluable in creating a calm, and positive presence. I came to Vetco to obtain a prescription for my pet- however, the knowledeable team identified a problem which required surgery. My pet Bichon was fortunate enough to interact with Mr. Ahmed (anesthesia) and Dr. S. Raboin, Veterinarian. They understood and described my options, allowing me to be part of the discussion. Once a plan was agreed upon, the procedure was scheduled. The surgerical team worked together and combining complex procedures. I would like to thank the veterinarian and staff for the knowledge, skill, scheduling, and cooperation for my pet. The customer service at the desk was friendly and helpful in obtaining prescriptions, special diet, and instructions for after-care. I am grateful to Vetco and Dr. Raboin for his approach of using his knowledge and experience to prescribe the best solutions- for my pet's surgical workup- and future health!!

Great service great staff great doctors . They make you feel at home and 100 percent safe with your pets needs and care ...Thank you

0 stars . Horrible experience. It’s one thing to have a passion for animals and it’s another to just wake up and do a job. The doctor was extremely rough with my 16 week old GSD . He popped him for chasing his tail and told me he was going to be bad because he doesn’t listen to him when he told him to sit. My dog is very well trained and listens when he feels safe . His loyalty lies with me not a doctor whose first interaction is being stern with him. I know my dog very well . I said he is anxious but the way the doctor spoke to me and handled my puppy was unacceptable

I feel they treated my babies like they were their own. From the time I got there, and they did the exam and procedures I felt cared for. My beautiful Yorkies were attacked by two other large dogs. In the care of Vetco, my babies are getting back to tiptop health!

⸻ I truly believe Vetco and Dr. Shannon Raboin saved my baby’s life. During the week of Thanksgiving, my 3 year old dog Nola was diagnosed with pyometra, a life threatening uterine infection. She had lost 10 pounds, was withdrawn, had no appetite, and I knew in my heart something was wrong. We were told she needed emergency surgery. Even though it was the day after the holidays, the Vetco team came in on their day off just to operate on her. That alone meant everything to me as a terrified dog mom. Dr. Raboin was compassionate, patient, and treated Nola like she was his own. I never once felt rushed or dismissed. The vet later told us if we had waited any longer, she would not have made it through the weekend. Hearing that broke me, but knowing this team acted quickly and with so much care is something I will never forget. Seeing Nola afterward, still groggy from anesthesia but wagging and happy to see us, was a moment I will hold onto forever. This experience was emotional, scary, and overwhelming, but Vetco made it bearable. Because of Dr. Raboin and his team, my girl is here, healed, running, and back to being herself. I am beyond grateful. If you are ever faced with an emergency and need a team that truly cares, this is the place you want your baby to be. Thank you for giving me more time with my girl.

I used to go to the Cary location but after several less than ideal visits and trouble with scheduling, I decided to try this location. It was the best decision I could have made. I can not say enough about Dr. Alcorn, Zaniyah, and Maria. My pets have had many health scares lately and I don't know where we would be without their dedication, expertise, and understanding of my worrying. They deserve more than 5 stars!