Small Animal Services: Emergency

Our beloved dog passed away at NC State Emergency on 4/25/26. He had started having seizures the previous fall, which we hoped was just idiopathic epilepsy, but in his last week of life he rapidly declined. Ultimately we couldn’t wait any longer and brought him to NC State on a Saturday morning. I called about 10 mins ahead of our arrival and they were able to quickly squeeze us in. Everyone we interacted with was helpful and empathetic. They ran some tests to rule out other causes but in the end determined his symptoms were likely due to progression of a brain tumor and we decided to put him to sleep that day. Dr. Sydney Fisher is the vet who put him to sleep and we will always remember how kind, patient, and informative she was. She also told us that they would ship his ashes and paw print to us. Thanks to her and NC State emergency for making a horrible day a little bit better.

This is the best cat hospital I have ever been to in my life. My cat Norman was suddenly diagnosed with diabetes, and he had to be hospitalized for several days. The staff here went so above and beyond in every possible way, which not only made Norman’s stay 20,000 times better, but also my experience worrying about him 20,000 times better. They were kind, extremely knowledgeable, empathetic, and wildly thorough. I just can’t say enough about this location and the quality of the doctors and nurses who work there. Lizzie, his attending, and Dr. Kurdziel were phenomenal. Thank you all so so much for everything. I will never forget the excellent care he received during a very difficult time.

I am so grateful and absolutely thankful that I was able to take my sweet kitty mars here. Mars was diagnosed with anemia at our primary care veterinary office and they referred me to come here so he could receive care and a blood transfusion. Wow, let me just say this team absolutely covers all of their bases, they are by far the most supportive and caring team I have ever taken my cat too. Mars has had so many complications within his life and we finally are getting the answers to chronic conditions he has been living with for a long time. The team explains everything very well and does a great job at easing nerves during these super tough situations. 10/10 beautiful team, amazing services, thank you so much for saving my kitties life.

One of the worst experiences I’ve ever had calling an emergency vet. The woman I spoke with ("Angie") immediately started talking about pricing before even understanding what was wrong with my pet, then repeatedly tried to discourage me from coming in. She kept saying "they aren’t here" without explaining who "they" were, spoke so rapidly that I couldn’t get clear answers, and became dismissive when I asked questions. When I asked her to slow down and explain things clearly, she abruptly put me on hold and disconnected the call. Completely unacceptable communication for an emergency veterinary service.

After finding a kitten injured on the side of the highway while being 3 hours from home, my boyfriend and I ended up here trying to save the kittens life. Everyone that worked here was so kind and helpful and great and I appreciate all of them so much. However, the prices were astronomical. Our kitten needed a blood transfusion and a leg amputation. The blood transfusion alone was $2000 and they were estimating up to $8000 for the surgery. This was incredibly stressful, especially for two people in their mid 20s who are both students and don’t make a lot of money. We ended up getting the blood transfusion and then taking the kitten home to our local vet for surgery. The surgery at our local vet was under $1000, and they told us a blood transfusion from them would have been around $100. It was a little upsetting to find this out. I know this has nothing to do with the employees of the hospital, but I wanted to leave a review so people are aware that they charge MUCH MUCH more than elsewhere. Luckily our kitten survived and is thriving at home with us with his 3 legs, and he probably wouldn’t have made it without the help of everyone here!

My husband and I said goodbye to our bunny Moose recently, and we are so grateful to the staff here for supporting us during that time. The vet was very knowledgeable and was willing to do everything she could to save him. Moose ultimately passed, but that was not due to lack of effort by our vet. She was so compassionate while also being straightforward with us about the problem and his chance of survival had we gone forward with surgery. I would recommend them to anyone!

Update from 5/20/2024 State has continued to do such a wonderful job with my pup Evie as she must receive monthly treatments to stay healthy. We are so incredibly grateful for all they have done for us! So thankful for the emergency and internal medicine team at NC State. After being told nothing was wrong with Evie from other vets I am so glad I trusted my gut and took her to State. Come to find out Evie has Addisons disease and that has caused all of her symptoms and can be deadly if left untreated. Thank you again🤍🐾