Canyon Road Veterinary Hospital

I’ve been a client for a while & i have been seeing the new docs & tbh I wasn’t sure at first cause new Doc seem to immediately question our diagnosis. When looking at new X-rays/ imaging on a CHF heart enlargement pup, we were referred to cardiac specialist & and they confirmed doc was right, no CHF, no enlargement ( he was also having seziures on the heart med ) so we stopped heart meds readjusting treatment and I went from so upset to sooo grateful 🥹 this new younger female Doc ( I think she’s new, new to me 🙂 she knows her stuff and has done more for us then she even knows, she also called me after hours personally to explain X-rays ect, I’m SOO impressed …

I absolutely love this place! We’ve taken all 3 of our fur babies here for various appt’s and the Dr and staff are So great!

I used to bring my dogs here because I love Dr. Black. And because I loved Dr. Black, I was tolerant of how rude every single member of the office staff is. They are all incredibly rude, unconcerned, and at times frankly, just plain bitchy. Once Dr. Black left, I decided I was no longer tolerating this, and I found another vet who has more availability is open more reasonable hours, and the staff is far more friendly, which is frankly a rather low bar. I have noticed that you have many reviews regarding how simply unpleasant, nasty rude short and bitchy your office staff are, and yet you just don’t seem to do anything about it as I called today and received the same treatment in requesting some records for my dog. I went back and reread reviews and see that you’ve not shaped up in the least despite your claims to look into things fix things, etc.. I’m glad I left.

Absolutely horrible customer service. I scheduled for a spay, brought our cat in for her exam was given a break down of the cost for the spay was some what ok with the price. Then I called the day before to confirm everything, then I come in to her appointment and they slapped me with an additional $90. BS move and not honest about pricing at all. If you come here you better ask these fools over and over if the price is the actual full price. I don't recommend this place if you want honest and up front people helping.

This is the main vet I've been taking my cat too for years. They're very kind and helpful, answer any questions you may have. They're also very sweet to my now 10 year old kitty. I highly recommend them.

Absolutely UNPROFESSIONAL and frankly, heartbreaking. I called your clinic because my dog, an established client, was lethargic and hadn't eaten or drunk anything for 1.5 days. This is a serious concern! When I asked if I could bring him in, the staff member simply said, "No," and offered zero alternatives. No "Can you come in an hour?" No "Can you drop him off?" Not a single option. What makes this worse is the total lack of compassion. The person on the phone never even asked what was wrong with my dog! All they cared about was repeating, "We're not an emergency vet," and telling me to go elsewhere. They showed zero concern for a sick patient. The stark difference was clear when I mistakenly went to another clinic on Meridian Street. My dog was a complete stranger to them, but they immediately jumped into action: assessing him, helping him onto a gurney, and showing genuine urgency and care. This clinic, in my experience, lacks the basic compassion necessary to care for animals. If you don't care about the welfare of a sick dog, you are in the wrong career. I am switching vets immediately. Do better.

It's been one month since our Golden Retriever baby boy passed unexpectedly. He was only one year, four months old. He went in for neutering on Wednesday January 7th, 2026. We picked him up that evening and he didn't seem himself, although he just had surgery. The rest of that evening at home he was groggy. He ate a very small portion of food with help and drank some water. The next morning on Thursday, he was the same. It took some effort to get him to go outside to go to the bathroom, which he had trouble doing. My Wife called and spoke with a Vet Tech and described the situation. She was told it’s probably from the anesthesia and to call back if he was still the same midafternoon the next day which would be Friday. She did call on Friday and described the same symptoms, and we felt he should be up and moving, we rely on the experts. With no concern or worry from the Tech, she was told the same thing. Because they are not open on the weekend she was told if he was no better by the next day on Saturday then take him to an emergence clinic, she was not told of anything to look out for to take him in ASAP. We didn’t get the chance, by 2:30AM he was cold stiff and dead. Our loving, energetic, healthy and goofy boy was gone. We had a meeting with the Vet and Surgeon; at the end of the meeting, it came down to the Vet was not told from the Tech of what was going on with him. In the end we lost our baby boy because lack of communication. We are devastated with the loss of our Boy. Since Dr. Black left the Hospital, things have gone downhill, and the care of our pets have not been the same.