Mt. Scott Animal Clinic

In February, I brought my newest rescue in as she was snorting and sneezing like crazy. The attention she received from y'all was top notch, as usual. I sent this update in right afterwards, but the email bounced and I did not locate a better email... "I just wanted to report that Tashlee is back to normal and doing great after her visit on Tues, 2/3 with Doc. Tolson. She seemed to be better on Tuesday/Wed. after getting sneezy, snorty and tired over the weekend. (Of COURSE over the weekend). But I think the Lysine power supplements definitely helped accelerate her improvement over the next week. By Wed. 2/11 she was 100%; I gave her the Lysine that day but stopped by Thursday 2/12. "One note. It took me 6 calls and stop-ins to find the Lysine powder. I got the last 3.5 oz. tub of Lysine powder at PetCo at Clackamas Town Center. "Thanks to all!" I came to Mt. Scott first over 20 years ago. I literally lived across the street. In 2018, I moved to Gresham, but Mt. Scott is still my vet clinic of choice. Not only do I appreciate the great veternary service, but that it's delivered with real warth and concern. In February, both Doc Tolson and the young assistant put this worried cat mom's heart at ease. Thank you for your continuing excellent service and dedication! Carla Hanson Photo show Linus (L) and Tashee (R) after some redecorating.

The team at Mt. Scott Animal Clinic is amazing! My fur baby has been seeing Dr. Kimball for the past six years, and I couldn't be happier with her care and expertise. The techs are friendly and knowledgeable, and the front desk staff are supportive and kind. Being the overprotective dog mom that I am, I sincerely appreciate the folks at Mt. Scott for all the times they've had to talk me down from dragging my poor girl to the ER if she so much as sneezes. 😉 Thank you to all the wonderful humans at Mt. Scott Animal Clinic - you're the best!! 😀

I will never forget how u guys took great care of my dog spot. It was new yrs and I had no money at the time and u guys did everything for my baby. Not to mention I didn't pay a thing I'm forever grateful for you guys and your love for our fur babies.. thank you so much

We’ve lived 10 minutes from Mount Scott for 30 years ! Dr. Barry was owner and then Karen bought the practice! It was great ! Now it’s corporate and the vibe is not the same. The clinic is filthy compared to other clinics ! We needed some blood work done ! A family member, PHD pathologist, suggested the best method to achieve an "accurate" CBC since "Mt Scott" attempt was unsuccessful ! They didn’t care to listen and wanted me to spend another $199 to do it their way ! Thankfully we did find a "great" vet at another clinic, who only charged us $43 for the same test, cares about our pets, listens, communicates well 👍

We were treated with respect and empathy, but more importantly, our dog was treated as if he was owned by Dr. Eddy and her staff. Our dog was shown love and compassion before, during and after his surgery.

Very mid experience. First visit to this clinic and I chose it based on other reviews. Maybe my expectations are too high but that doesn’t seem unreasonable to me. For me, the lead up and the follow on to the appointment was the biggest letdown. The caretakers (the Vet and the Vet Tech) were fine and friendly but on arrival, the clinic was missing information that was not requested in advance by the clinic and warned that they could not see my animal and would have to charge for a full round of shots to continue unless I could immediately provide proof of vaccinations, which I was able to, but under duress that wouldn’t have been necessary with a little better planning and outreach on their part. The problem I had with follow on was there was ostensibly none. When I called back to provide an update they said they’d need to see my dog again and that it would be a completely new and separate charge to verify the prescription’s efficacy and safety. For me, I’d visit this clinic again only because the two specific people that handled my pup were very great, I’d be more reluctant to visit because it seems like a grab at my money at every turn. I’m looking for holistic care and to me that seems to boil down to good care at a good price, and that’s privileged to say, but what’s what I am looking for - make me feel good about making my pet feel good.

I don’t typically leave reviews but I’m still so flabbergasted I felt I should share. I’m very thankful my sweet Thomas was able to be seen on a next day appointment for a paw he couldn’t bare weight on. However, the exam itself left me questioning their practice. Thom went in because he wouldn’t bare weight on a back paw that had been bleeding. It was swollen and hurting. Took him in, explained the obvious, and the vet tells me she doesn’t think anything is broken but some pain meds would be ok while he heals up. I remind her there was blood so clearly there is a wound.. which by the way is an obvious gash on the top of his paw. "Oh yes, then an antibiotic too" she replies. Ok. As she goes to leave the room, the assistant reminds her to check his teeth and heart (to ensure a full "exam". $90 to get an rx is what I paid for. No addressing the wound itself? A spray? Cleanser? Maybe that’s not typical.. idk? I addressed this with the assistant to which she replied that they had completed a full exam on Thom. I replied reminding her she had to tell the vet to check specific things and I’m the one that reminded them that he was bleeding from a wound, it’s not a bone issue. Then.. to top it off.. the pain meds they prescribed were in full human capsule form when I know it comes in a liquid. What?! Is this typical? To not recognize a wound, to address the wound, and to prescribe accurate medicine? *below is a photo of him almost healed, but you can see where he was injured*