Russell Creek Pet Clinic

We’ve brought our lion head rabbit here to get his nails clipped lots of times. He hasn’t been seen for anything else, but it’s nice to have a place close to our house to get a quick nail trim. The staff are extremely friendly, they always squeeze us in immediately, and the animals in the front area are very friendly as well.

My cat is having some emotional problems that is causing spraying and marking issues, and this doctor's office is working with me to try to get this situation under control. It's a difficult thing once it has started. Of course the doctor checked for other underlying health issues such as urinary tract infections, but my kitty recently had to move into my house with four other cats (his previous parent passed away) and it is stressing everybody out!. I'm thankful to the staff for seeing my complete despair and helping me.

I am without words to describe the excellent service and experience I had with Dr Greenwell and his staff. I would highly recommend them. My kitten was treated during and after surgery as if she were their pet - so loving - I received pictures every day while she was in their care. If I could give more than 5 stars I would!

We are really delighted with our experiences at Russell Creek Vet. They are a caring group of people that make your pet a priority every visit. We have been there to have our long hair doodle groomed 3 times and she is brushed out, trimmed and fluffed to perfection! Not something easily found( IYKYK)! Misti, the resident groomer is an absolute artist, sweet and patient! Highly recommend!

I’m writing this review mainly because the clinic requested feedback, otherwise I probably wouldn’t have. A couple of years ago, we had our 4-year-old dog neutered here, and the cost was around $377. We had a good experience at the time. We later moved and stopped visiting, but recently decided to come back for our 1-year-old puppy’s neutering. Before the appointment, we were told the estimate would be around $400. However, when we arrived on the day of the procedure, we were surprised to hear the cost had jumped to $800, and even up to $1,000 for additional options. This was completely unexpected and disappointing, so we ended up canceling the procedure. I strongly feel pricing should be communicated clearly upfront to avoid wasting customers’ time and creating frustration. Additionally, our dog’s Bordetella vaccine was due in July, but the staff insisted on administering it in April, which felt unnecessary and added to our concerns about cost transparency. I understand this is a business, but long-time customers also have emotional trust and expectations. Unfortunately, this experience was disappointing.

Russell Creek Vet is a superior clinic. The Vet carefully evaluates the state of health, followed by tests, a discussion of prescriptions, and follow-up procedures. My little dog has had long-term allergies however, this clinic was able to free him of his symptoms 95%. I have 100% confidence in the staff and doctor and would never consider taking my pets anywhere else.

My babies are always taking care And they listen to me when I have any concerns and groomer is amazing.