Partners for Pets Veterinary Hospital

Really appreciate Dr. Sirmon. Excellent Veterianian, compassionate human and understanding and communicative with animals. His honesty and patience impress me most. I’ve had 4 packs in my life. Various sizes. Have let them go when time, most times alone. Luke was my last dog from my last pack. I still miss him so. Thank y’all for helping me stop his suffering. I will meet him and the others at Rainbow bridge when it’s my time. Thank you and Amen. Melanie

I absolutely love all of the doctors. They are very good at what they do and the prices are very reasonable however I do not like the grooming service they have. For one it takes you about 3 months to get an appointment for your pet to be groomed which to me is outrageous and so I have been on the waiting list for the past 3 months and my husband went into the hospital and had to have surgery so I called them this morning and said is there any way I can bring him in at 10 and they said no he's got to be here between 7:00 and 9 a.m. so I left the hospital because like I said it took me 3 months to get this damn appointment it actually showed up at 9:15 and they would not take him after waiting for 3 months. I love the doctors up there they are the best but having to wait that long to get an appointment to get a dog groomed and then under the circumstances they could not take him after I was late for 15 minutes

I brought my new puppy to Partners for Pets Veterinary for his first exam and initial vaccinations. Unfortunately, the experience raised serious concerns about professionalism, communication, and medical documentation. The veterinary technician showed little to no engagement, did not explain what procedures or vaccines were being administered, and came across as unprofessional. As a first-time visit for a young puppy, clear communication is especially important, and that was entirely lacking. More concerning was a documentation issue: two vaccines were administered during the visit, but only one appeared on the paperwork I reviewed after leaving. I called the clinic for clarification regarding the second vaccine, and staff were unable to tell me what it was. That means my puppy received a vaccine that the clinic could not identify or properly document when asked. This is unacceptable from a medical and client-trust standpoint. The only positive part of this visit was the receptionist, Cabria, who was polite, helpful, and professional. She handled her role well and deserves recognition. I hope the ownership and management take this feedback seriously. Veterinary care requires accuracy, transparency, and compassion—especially for new pet owners. Proper documentation, staff communication, and client education need immediate improvement.

All ways great experience here. The staff is amazing. They treat all the pets like family. I would always recommend them for your pets.

Dr Sermon and Aman are the best!!!!! They saved our sweet Maggie Lou years ago and we have only trusted them with our babies ever since! Zoe is also a sweetie

We love the Docs and the staff, we lost our 15 year old chihuahua and everyone was kind and understanding . We will always have pets and thereforewill always need Partners for Pets!

Booked my dog an appointment here for today only to show up for the RUDE front desk employee to tell me they did not have us on the schedule. After she was caught in that lie and corrected herself saying she did in fact "find" him scheduled, her second excuse was the groomer had called out sick and called the number on file and spoke with someone regarding the groomer calling out. So first you did not have my dog on the schedule, then second you are going to lie and say you spoke with me about the groomer being "sick". Needless to say they would not honor our appointment. They did offer another appointment next week but in a condescending manner said they would understand if that did not work for my schedule. ALL of this nonsense after the front desk lady overcharged me from our last visit. So not only is the front desk not able to correctly schedule appointments, she cannot even do simple math and is a LIAR. Thankfully I asked for an itemized bill. Would not recommend this place and will not be returning again.