Banfield Pet Hospital

Dr. Díaz is the BEST Veterinarian ever 🥹🙏🏽 my baby Mocha was very inflamed and her mammary glands were huge. Other doctors didn’t seem to want to spay her I was searching for a doctor to operate her, calling all the Banfield’s near me and it wasn’t until I spoke to Dr Diaz that I saw the light at the end of the tunnel. 🥹🙏🏽I was so worried she was at risk to get that uterus infection that means life or death. Dr.Diaz was very attentive, helpful and concerned . After my consultation , as soon as someone canceled a surgery the Banfield team was able to squeeze Mocha in . I’m so grateful. I have peace of mind now. One million Thankyou’s for Dr. Diaz And Claudia and the rest of the Banfield team. Thank you so much for treating my baby and I with love, care and urgency. Sincerely from Esmeralda and Mocha 🫶🏽🙏🏽🥹

I've been going to this hospital for the past 4 years and I love it! Dr. Villasmil is my favorite doctor as he is always understanding and makes the best out of bad situations. He helped my dog with his constant diarrhea after getting his dental cleaning. Andrea also helped a few years back when we came right at closing after my dog had ingested roach killer. The ladies in the front always meet us with compassion and give my dog all the love!

I'm so appreciative of the staff that cared for our cat Indie today! They were exceptional at how they cared for him today. He trusted the process and was so good for them..yep.

Too many issues with service, physicians forgot to give shots on visits, unauthorized additions to my plan, and conflicting info on treatments. Do not opt in for the pet plans especially for new pets. Some staff were nice and friendly but unfortunately the quality of service and disorganization of the facility made my experience as a new pet owner absolute misery.

I had a great experience with Dr. Diaz and his team. Excellent service, very professional, caring, and dedicated. They truly take the time to make patients feel comfortable and well cared for. Highly recommended!

We did have a very bad experience with the plan we monthly paid, that plan include vaccination, meds and the spay surgery. At the time of our dog spay they started delaying the process. The 1st time they postponed the surgery, the 2nd time they alleged that our dog was in heat (she was not) and the 3rd time the surgeon (Dr. Diaz @ the Silverlake office) told me that if she is in heat he has to charge another 660$ extra for the surgery. At that time I understood that they didn't want to do the surgery unless we paid the extra money, he also mentioned something about trust, trust that I personally doubt at the same moment he said that. We are totally dissatisfied and disappointed with the service they offer. Hope this review will help to others.

I’ve had an excellent experience at Banfield Pembroke Pines. The entire care team is consistently professional, knowledgeable, and incredibly kind. They always take the time to explain everything clearly and make sure my pets feel comfortable and well cared for. I truly appreciate their dedication, attention to detail, and the compassion they show during every visit. Thank you to the whole team for the outstanding service — you make pet care stress-free and reassuring! Highly recommend.