Animal Emergency & Specialty Center

Our Bernese Mountain Dog had an allergic reaction on a Saturday night, and the team took excellent care of her. Everyone was professional, compassionate, and reassuring during a stressful time. The cost was also much less than we expected for emergency care. We are very grateful and highly recommend them. ⭐⭐⭐⭐⭐

Amazing place, I didn't get to thank them enough. They helped save our dog from bleeding to death and buying her a little more time for us to spend with her and plan our goodbyes. There was very little complications and they were quick with replies. When the time came they helped us with our final goodbye. It was quick, smooth, and very peaceful. It went way better than we expected. I couldn't ask for more. RIP Macchi. I really tried every possible thing I could for you. I love you dearly.

My 17 year old soul dog had two very scary seizure like episodes. I was frantic to get him in with a neurologist as soon as possible. I left voicemails all over the state willing to drive wherever to get him in. AESC got me in right away. Sure, we had to wait a little once we got there but that’s how it goes in emergency rooms. We were just grateful to be there. Once it was our turn, Dr. Song took her time going over the details of his episodes and history. She then explained to me that he was most likely experiencing vestibular vertigo and not seizures. She went over the causes and what kind of tests they use to determine what caused the episodes and then potential medications to hopefully prevent episodes in the future. I am so grateful for AESC for taking time out of their busy day to accommodate us and give me the peace of mind that my boy’s episodes weren’t as scary as I thought they were. AESC does such a good job of trying to accommodate every dog they can. And trust me, they never know what kind of emergency is going to walk in the door! I bet most of them work through their lunch breaks. They are truly dedicated to helping each and every animal. Thank you AESC team for all that you do. Picture of my sweet boy feeling better and enjoying a walk after his appointment.

You saved my sweet girls life. This Sunday my family, including 2 of our Leonbergers went on a light hike in the mountains. It was lovely, but things took a dangerous turn for my Aspen about an hour after we got home. She bloated. It was an hour from first sign of bloat until she was in shock. I called them on our way to tell them what was incoming and they were prepared and had her back for stabilization within minutes. Her stomach had completely flipped so she needed surgery. It was done as soon as she was stabilized and she is healing wonderfully at home now. We could have lost her, but because of AESC we will have the rest of her life to love her. I would have rather not have had to go through this as an owner, but I’m so thankful that we had you to help her!

We are grateful for the amazing care the team provides to our pug Pearl. She has seizures, sometimes from stress, and instead of having us wait in the lobby for an ER visit, they had us wait in a room so Pearl could be less stressed. She eventually even fell asleep and got some rest. She got to roam around the room and feels most safe hiding in the corner or under chairs and by allowing us to wait in a room, Pearl was able to find her safe spots. Thank you!!

We brought our 10 year old lab in that had stopped breathing on our way. We called on our drive in and they were outside waiting and grabbed our lab and rushed her in. She had surgery and is now home comfortably resting. Everyone from front desk, technicians, doctors and surgeons were amazing! I can’t thank them all enough. I highly recommend this place you won’t be disappointed!!!

I am very disappointed with our experience at this hospital. First, there was a blonde receptionist who was extremely rude and disrespectful when we politely asked whether the information on the waiting board was accurate, as we had already been waiting for over an hour and a half. There was no reason to respond to us the way she did. Second, after our cat was taken to the treatment area, we were left waiting in a room for another hour with virtually no communication. No one came in to check on us, provide updates, or let us know how our cat was doing. A simple check-in would have made a huge difference, but we were left completely in the dark. The most concerning issue happened after we got home. The injured paw was cleaned, shaved, and treated properly, and thankfully it is healing well. However, when we removed the bandage today, we discovered that the hospital had wrapped the wrong paw. We assumed the bandage was on the injured paw because no one told us otherwise. The paw that had been bandaged was severely swollen because the wrap was so tight that it appeared to be restricting blood circulation. What makes this even more frustrating is that when we were discharged, nobody explained why a bandage had been placed on that paw. We were simply given medications and sent home. Had someone taken the time to explain the treatment and what had been done, this confusion might have been avoided. While we appreciate that the actual injury was treated appropriately, the lack of communication, the rude interaction at the front desk, and the mistake with the bandage made this a very upsetting experience. I hope this feedback is taken seriously so that other pet owners and their animals do not have to go through the same situation.