Opelika Animal Hospital

Today I went into Opelika Animal Hospital to get my dog updated shots. When I walked in, it was 3 young ladies sitting there. One was counting cash and checks, one was at the computer writing stuff down, and one had just came in from outside and sat down. Nobody greeted me or acknowledged me at all. When the girl finally did say something, the first thing she asked was, "Do you have an appointment?" No "Hey, how are you?" or anything. I’ve brought my dog here maybe 2 or 3 times, and honestly every time it’s the same type of experience. Staff never really acknowledges you. For me, that rubbed me the wrong way. If I’m bringing my dog somewhere for services, a dog who can’t talk, customer service and how you treat people matters. I will also say they are pretty expensive too. The last time I brought him there, I even paid for him to get a bath. When I got him back, he honestly smelled worse than when I brought him in. He smelled like a wet dog. Then they tried to tell me he urinated on himself while being bathed, which made no sense to me because he has never done that with his regular groomer or with me. Luckily, today the doctor was in surgery and they said I couldn’t be seen until 1:00, so I walked right out and went a few blocks down the road to another vet. They were super sweet, way more welcoming, and my baby got his shots for way cheaper. Yeah… do not recommend.

I recently had to make the hardest decision to have my dog put down. I called the office on Monday with 2 questions. If I brought him there would I be able to go straight to a room and how much it would cost. I was told it would cost $150. The day of- after they had already taken my dog back to get his IV they came in with a cost of $442. Even in that very hard moment I asked why it was so much and that I had called and was told $150. All they told my husband (who walked out of the room to talk to them) was someone must have told me wrong. Now that’s it’s been a week and I’ve processed the day some- this is absolutely ridiculous and a horrible way to treat patients during such a hard time. The only reason I gave 2 stars is because the vet herself was very caring and helpful and even sent my a hand written card later in the week which I appreciated a lot.

My wife and I brought in a stray Pitbull located in Opelika. One tech, performed an unauthorized x-ray of the dog, told us that the dog was pregnant with 7-8 puppies. When we went back to get the dog after the 7 day stray hold, we asked to see the x-ray. the staff was unable to provide a photo. spoke to the tech that performed the x-ray, she stated that she has lost the photo that was on her phone but swore that the dog was pregnant. We decided to take the dog in due to being told the dog was pregnant and OAH would had killed the dog due to it being a stray. A few weeks pass by and no puppies. We took the dog to our vet, Moore's Mill Animal Clinic. They performed an x-ray and it did not show ANY puppies. When we asked OAH for answers, they gave us the run-a-round, saying that they x-ray'd the wrong dog, fired the tech and tried to say that this dog birthed the puppies and ate them...OAH appears to not want to take responsibility of their actions and have yet to say sorry. Also, the actual vets, refuse to talk to us so we can get better or an actual answer. Never will I suggest this place to ANYONE for as long as I live!!!!

They allowed my 6 year old daughter to come and shadow and see how a vet exam is done for a homeschool field trip. Everyone was very kind and super engaging. Featuring Emily the puppy, who was an excellent patient.

Wonderful staff and friendly. The vets, who have cared for my Dachshund are very friendly, knowledgeable and are very caring not only to your pet, but to you, as well..So thankful I took my furbaby to them!

I took a TNR stray cat to OAH. They were so helpful and accommodating, and were really sweet to the kitty. It's obvious that they really care about their patients.

Had to take my puppy here because my vet was closed and they had no issue helping me with my puppy. Very nice very friendly and the fact they're open every Saturday is a huge plus for me. Thanks guys ! Kailani is doing great!