VCA California Veterinary Specialists-Ontario

Hands down, It was the best experience for my fur baby. My 7 yr French bulldog has IVDD And had a flareup. They were able to get him quickly and evaluate him. I appreciated that they were not quick to rush to surgery and the neurologist recommended crate rest. 6 weeks and following instructions and he is doing 100% better. The Vet tech’s and overall staff were fantastic. Highly recommend. My boy does not like the vet, but he was giving kisses to the staff. I trust my dog. 🐶 ❤️

The staff was amazing .. kind, attentive, and thorough. All of my questions were answered, and the feedback I received was clearly explained. I truly appreciate the compassion and professionalism shown during such a difficult time. However, my only concern is that the office does not offer in-house payment plans for pet owners. Unfortunately, not everyone has perfect credit to qualify for CareCredit, or credit cards with high enough limits to cover large veterinary expenses. In today’s world, many families simply can’t afford pet insurance or have the financial flexibility to pay thousands of dollars upfront when an emergency occurs. It’s heartbreaking, but it’s reality pet hospitals and veterinary clinics need more flexible payment options to help pet parents during times of need. Programs that require applications or approvals are helpful, but in emergencies, time is critical. As a devoted pet mom, I would have done anything to give my dog the chance to live a long, healthy life. Sadly, due to financial limitations and the uncertain outcome of surgery, I had to make the painful decision to let him go at just 2 years and 9 months old. I miss my dog deeply & life just isn’t the same without him.

Best Emergency Vet Clinic ever! Unfortunately, we have been in twice… Both times we were helped quickly. The staff and doctors were all thorough and professional and treated our puppy with care. It’s never fun when your fur baby is sick. But knowing that VCA is out there 24/7 Has Been very comforting We were confident in the doctors, their diagnosis and their treatment. 10 out of 10 I would highly recommend this clinic.

We brought our beloved German Shepherd, Oakley, to VCA Ontario Hospital and received care that truly went above and beyond. When we learned he had cancer, it was heartbreaking, but from the very start, Dr. Benson, Dr. Phillips, and the entire staff provided exceptional support and expertise. The surgery itself was handled with incredible skill, and what impressed us most was the continuous communication throughout the process — we received updates via email, text, and calls, which made such a difference in easing our worries. The compassionate care and attention from everyone at VCA made us feel truly supported during such a difficult time. Though our dog eventually passed, we are forever grateful for the kindness, professionalism, and dedication shown by this amazing team. We can’t recommend VCA Ontario Hospital highly enough for anyone seeking top-tier veterinary care. Thank you all from the bottom of our hearts.

I cannot put into words how thankful I am for VCA! Last week I brought my 4.5 month old puppy in after she ingested some leaves of a Sago Palm which are extremely toxic to dogs and can cause liver failure if not treated instantly. I took her in immediately and every single staff member acted with such urgency and care. She ended up needing a 24 hour hospital stay and they were so accommodating of her needs. They sent me home with an extensive medication and diet plan, they also included specific instructions for each medication which I found extremely helpful! Without their immediate care and attention I don't even want to think what her outcome would have been. She needed follow up bloodwork everyday for a few days and every time we came in everyone was so eager to see her and they genuinely cared about her and always asked how she was doing. Days after her last bloodwork I even received a follow up text asking how she was. Every staff member was amazing! Receptionists, Vet Techs, ER Coordinators, Vets, etc! Thank you VCA for saving our baby!!!

Had to lay one kitty to rest the other night and Ontario VCA was very welcoming and helpful in the process. It was a heavy loss for my wife and I. Thank You Ontario VCA for Your kindness and patience with us. Till We meet again Hank 🧡

I don't recommend this vet. They request fiest office visit in advance 265.00$. I paid it and I forgot my appointment time so I missed it. I called to reschedule and they kept the $265 as late fee penalty and would not make another appt unless I paid in advance 265$ again. That's more than $ 500.00 without having received treatment for my dog yet. Spoke to manager and she refused to work with me. Go somewhere else where they are more considerate and flexible.