VCA Broadway Animal Hospital

I gave stars because the techs are AMAZING! They are sweet and really seemed to love my baby. The vet however was very cold and only cared to add to my final bill. I had to request for the added procedures (that we never even discussed) to be removed. I kept the poop analysis and they said I'd have an answer within 24 hours. A week later, I had to call for a follow up because no one ever called me. They just apologized and said "oh yeah he's fine. Everything looks good." While that was a relief, why could I not get a call back for an update? Especially, after spending over $100 additionally. I now have to call so I can get my proof of rabies shot that he got over 4 months ago. I just KNEW that would have emailed it to me or something. Only proof I have is a generic keychain they gave me but no personal info is on it.

Vet experiences are so often difficult, and expensive. This location does an amazing job of being compassionate and understanding. No dirty tricks here, just honest answers and very nice people.

Amazing staff and amazing Doctors. We almost lost our dog Goldie and the doctors and staff moved quickly to save her life. They were committed not only to her survival but her aftercare as well. Their kindness, compassion and support during the incredibly scary time made us feel as though we were their only clients. I can't say enough kind words about them. If it weren't for the staff and doctors of VCA Broadway Animal Hospital we would have lost our Goldie and for that we are eternally grateful. They will always have a special place in our hearts.

Dr. Wright was great and everyone else we interacted with was very nice. This was our first visit with our newly adopted dog who is very fearful after coming from a hoarding situation. Dr. Wright answered all of our questions. Everyone handled him patiently and with good care. I found the pricing/estimate process to be comparable to an independent practice where I currently take my cat. They presented top tier care options and gave me time to ask questions and prioritize.

Our 11 year old Golden Retriever is being treated at another vet but we've visited Broadway Pet Hospital a few times for an exam and some medications. We are impressed by and appreciative of their responsiveness, competence, and compassion. Highly recommended.

I just took my very anxious cat to get some care, and she was treated so well by all of the staff! It was a calming environment inside with relaxing music in the waiting room. Both the waiting and exam room were very clean too. Overall it was a very positive experience and so much better than what I've gotten at a previous vet we took her to. I'm so happy to find a place I trust with my cat!

You have to pay $127 up front, ahead of time, to make an appointment. I've never heard of that in my life. I'm a senior, living on SSI (Disability), have extremely limited funds then obviously, my dog is my Service Animal and all I would like is to make sure he's not in age related pain and have his nails clipped. This up front wad of dough is truly not what I remember vets to be about. 😔