Animal Care Services
Address is a veterinary clinic that offers a range of services for cats, with a reputation that varies among visitors. The facility is known for its compassionate care in sensitive situations, such as end-of-life services, where staff demonstrate a personal touch and empathy. Clients have praised the thoughtful handling of delicate matters, including cremation services, highlighting the clinic's attention to detail and affordability.
However, some visitors have reported inconsistent service quality, noting occasional lapses in communication and customer service. While the clinic excels in certain areas, potential clients should be aware of the possibility of mixed experiences and may wish to verify specific services before committing.
Features and services of Animal Care Services
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Toilet
- Appointment required
- Appointments recommended
- On-site parking
Animal Care Services is in position 4 out of 4 in Cat Veterinarians in Norco
Customer Reviews
Animal Care Services has a rating of 3.1 out of 5 based on over 109 reviews on Google
I don’t know who trained the people at this place, but it definitely wasn’t anyone who likes animals OR humans. Walking in here felt like entering a black hole where customer service goes to die. The staff looked annoyed the second I stepped in, like helping me was some kind of punishment. My pet deserved better. I deserved better. Honestly, the only thing this place is good at is wasting your time. If you care about your animal even a little, do yourself a favor and RUN the other way. This place needs a complete reset from top to bottom. Absolutely embarrassing service.
Proceed with caution. The staff here avoided giving me honest information upfront, which led to a costly scramble. Because they weren't forthright about the boarding requirements, I incurred last-minute veterinary bills and had to pay a premium for emergency bookings elsewhere. This could have been avoided with simple honesty.
What an awesome place with super caring staff. They made the sad experience of having to put our beloved dog down beautiful. Fantastic and down to earth vet. This is our new vet for all our dogs and cats.
Today I received my dog ashes and I was so surprised and touched by the detailed and the thought that was put into it was very appreciated when I seen the beautiful wood box with a key, paw print, sympathy card and it was packaged beautifully and it was put in a pretty bag it was heart felt. It had a personal touch . Also very affordable as well. Thank you .
All of the staff here are so kind and pleasant to be around. They’ve been taking good care of our animals for many years. I especially love the boarding facilities. They are really nice, very clean, and my dogs are always very happy while they are there. The front desk staff, as well as the veterinarians and technicians are all very kind, they also explain what treatment they did for your animal and really follow up with you!
An organized, well-staffed clinic. Drs Impett and Simpson are kind and empathetic. The rest of the staff are very friendly and helpful. This location has improved significantly in every way since the time of its previous management/operations. Highly recommend!
Great vets and staff, spacious facility, plentiful parking, reasonable prices. Changes in my review: i have several cats, all indoor only. Sadly one of them has many fleas per his groomer yesterday. I was told today by this vet office that i cannot have flea remedy for a cat without an exam for each of my cats for which I desire flea remedy. The flea remedy is expensive, to add the cost of an "exam" for each cat will exceed $1,000. No wonder there is a scarcity of adopters for animals. i am so disappointed, i thought I'd finally found a vet office with more regard to practicality, and animal welfare than the financial gains to be accrued.
Information about Animal Care Services
Address
Animal Care Services is located at 3119 Hamner Ave, Norco, CA 92860, United States
Phone
The phone number of Animal Care Services is +1 951-371-7120
Website
The website of Animal Care Services is: animalcareservices.com
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 08:00–14:00
Sunday: Closed
Popular Times
Contact Animal Care Services
Similar alternatives near Animal Care Services
Is this your business? Update its details or request its removal.