VEG ER for Pets

We brought our dog in on a Sunday morning after being bit by another dog and the entire staff here were phenomenal from the second we arrived to the moment we left. They were attentive, compassionate, understanding and accommodating. All procedures were discussed and we were made sure we knew what was going to happen and why. I wanted to hug everyone before we left. Thank you all for taking care of our girl.

Brought my dog in after he ate something he shouldn’t have, and they brought us in immediately and started taking care of him right away. The staff were incredibly kind, calm, and attentive throughout the entire visit. The triage and exam areas are very open, and you can clearly see how the team works together, which really eased my anxiety about waiting and wondering what was happening. The treatment areas are comfortable and not overly clinical, which helped my anxious dog feel calmer and allowed him to sit up next to me. They were transparent and communicative about both treatment options and costs, and I felt informed and supported every step of the way. I’m so grateful for the care my dog received and would absolutely trust them again in an emergency!

I don't remember my vet's name. Sorry! However, she was amazing! She listened and understood and validated my concerns. Based on Dexter's current treatment of antibiotics and his response to treatment, she thought of a more comprehensive way of treating and addressing it. She included me in the decision making process. Before finalizing a treatment plan, she wanted to think about the coarse of action. Her decision was spot on for Dexter. Within two-days, Dexter began eating again, after not eating for OVER a week. He had less discharge from his nose and his activity level improved drastically. The antibiotics and steroids are working. My Dexter has returned. Her approach to treatment was unconventional compared to what I would have received if I had gone back to Angell's. I truly feel that her approach saved his life. Thank you so much! I will totally recommend VEG to others.

From the moment we walked through the front door we were cared for by the best team of veterinary professionals. My dog PJ was treated with care and we felt in very capable hands. Dr Watson and team work got PJ back on his feet and he is covering nicely at home. Thank you to everyone at VEG who helped me and my dog recover quickly! Shout out to Heather who helped my dog and myself feel safe and comfortable! I would not hesitate to return here for any urgent medical care for my pets.

The staff here is INCREDIBLE! I feel terrible as I can’t remember the technicians names, but there were 2 younger women who helped me and my boy Tucker. They were so incredibly friendly and empathic! They took their time to let him warm up to him and explained what they were doing with the couple tests they and the vet had to do. They all made a very stressful situation as calming as it could be! The techs and the vets knowledge and confidence in the solution made me confident leaving there. And within 24 hours Tucker is already improving! I’m so grateful to everyone there! Even the sweet receptionist! She was so kind as well! Thank you VEG staff!!

Best care ever ! My cat was seen immediately, they walked through everything they were going to do and explained what things were necessary. They even helped me find a plan that worked for my budget, but did not compromise the care of my cat. Thank you to the Newton Veg team That my cat is better and at home with me now🫶

Terrific pet ER. Extremely well staffed. Well equipped - onsite X-rays, ultrasound, pharmacy, qualified personnel who are obviously animal lovers and excellent with people too. Efficient in-take process - I wish human ER’s ran like this. I was there with one of my three dogs with severe stomach issues, and she was seen, diagnosed, and treated methodically and kindly even though other patients arrived steadily, including several with severe conditions like seizures. Everyone was calm. Everyone was friendly. The coffee is good. This is a quality operation.