Evergreen Animal Care Center

I had the worst experience at this place. I’ve been going here for a long time for my dogs regardless of the fact that I live an hour and a half away out of loyalty. My dogs had an emergency and I was forced to take them to a vet near my house who honestly ended up not very professional. When I called the explain the situation and make an appointment to drive over to Evergreen they said they understand and to bring my dogs in. My kids and husband and I brought our dogs who were very sick and he yelled at us for going to a different vet and for how the other vet did things and refused to treat our dogs and sent us away after yelling at us. My children were scared and extremely upset. We drove the hour and a half back home and made my dogs an appointment with a new vet and explained the situation. We will never go here again . The fact that he raised his voice when there was no hostility and had us drive all the way out just to be petty and send us away. I specifically had the young lady at the reception check that it was ok with him when making the appointment. Very disappointed nobody should be treated like this. It’s ok to not want to treat us but be kind about it.

Very disappointed with the service. I previously brought my cat here for grooming and the job was just okay, but I decided to give them another chance. I made a 10:00 AM appointment and waited all day, only to pick her up around 3:00 PM and be told they couldn’t groom her because she "scratches." So exactly what is there job? They can’t handle a cat? My cat does not scratch, so I’m unsure how she was handled. What’s most upsetting is that from 10 AM to 3 PM, they kept her in a cage and didn’t inform me earlier that they were unable to complete the service. That’s five hours of unnecessary stress for my pet and a complete waste of my time. Extremely unprofessional and disappointing experience. I would not trust them with your pet.

We came to get our senior cats tooth checked on. And the vet who looked at him was hardly listening to us and wouldn’t look at his tooth which is what we came in to have them look at. He suggested we take his lab tests and vitals, but wouldn’t suggest any course of action for the tooth that was actually hurting. In the end they gave us antibiotics but we still haven’t had any advice about what could be wrong with his tooth

My pup Severus has been going to Evergreen for years now after many other vets who I found to be inadequate for his care. Dr.Mansour has never been anything but honest with me. He and the techs have been kind towards us and respectful. The experience that Dr.Mansour shows is astounding he knows so much and is always happy to explain everything to you. He and the techs genuinely care about his patients and for that I am grateful.

I was taking my Mixed-Husky dog, Apollo, to a Vet in Sylmar, which seems to be good but one day my dog got real sick with vomit and diarrhea overnight and when I saw him in the morning, he looked in bad shape. He wouldn't even eat his treat. I couldn't get an emergency appointment with the Vet. Very disappointed. Evergreen Animal Care Center offered me a same day appointment and saw my dog within hours. After some tests, my dog was diagnosted having Parvo. The Vet at Evergreen went over different options and treatments. Their treatment saved my dog and he fully recovered in a few days. I don't usually write reviews but I greatly appreciate all the help from the Vet at Evergeen and his staff who helped my dog to recover. I highly recomment this Vet as he is very good. His staff is friendly and very helpful and always try to accommodate appointments, etc. They are all very nice and good with the animals. Even that it's a longer trip from Sylmar to Newhall, I only go to Evergreen now since I know they will take good care of my dog. I would recommend Evergreen Animal Care Center to anyone that ask me.

I’ve read the reviews, good and bad, but I honestly have to say that the Doctor and staff have been kind and caring to my two doggies. Both are Seniors and have their little quirks and they have always been accommodating. They let me go in the back with them and stay next to my senior girl who has really bad arthritis. They are patient with her and with me as well, because usually I’m a nervous wreck. They are really good to us. We always make an appointment towards the end of the day and have had no trouble. They will continue to be the vet for Bella and Layla. I’m super picky about where I bring my dogs and baby them because they are my kids, and If I ever see anything inappropriate I will absolutely change vets, but I highly doubt that will ever happen. Thank you Doctor & staff for all your help and love for Bella and Layla!!

I have a 20 year old cat named Freddy. Dr Mansour has been extremely caring for my cat. He is so gentle with him and he even kissed him on the head. I have never seen a doctor be so loving. He has provided Medical Care which was highly needed for my Freddy. I can't say enough about the caregiving this Hospital gives. And the African-American lady who does the grooming is so gentle with him. I was recommended to go to this Hospital due to the age of my kitty cat. I look forward to having our time with my aging Kitty because of the care this hospital and doctor had the given him.