Heart of Chelsea Veterinary Group - Lower East Side

I’ve been coming to Heart of Chelsea Veterinary Group – Eldridge Street for over 8 years with my dog Bailey, and I honestly couldn’t be happier with the care we’ve always received. From the moment we walk in, the whole team is welcoming, patient, and genuinely caring. They take the time to explain everything clearly and make sure Bailey feels comfortable and safe throughout every visit — which means a lot to me as a pet owner. A very special thank you to Skylar for being so kind, attentive, and helpful, and to the amazing veterinarians at this location for their professionalism and compassion. You can really tell they love what they do and truly care about the animals they treat. If you’re looking for a veterinary clinic that treats your pet like family, I highly recommend this location. Bailey and I are very grateful!

I sought Dr. Chu to be the central member of my 9.5-year-old Corgi's care team to help me navigate and coordinate his complicated needs. Dr. Chu did not disappoint. She provided a routine/annual exam and then addressed my concerns (excessive scratching and lameness following TPLO surgery). Dr. Chu was patient, attentive, and gentle in her handling of my pup. She prioritized services to avoid stressing an already weary pup. Although I came in thinking I needed X-rays, she reminded me that they were taken recently and that another wouldn't be necessary. A couple of days later Dr. Chu called to check up on my boy and also shared that she took the extra step of consulting a radiologist regarding the X-rays. It is a relief to find a veterinarian who provides such clear medical updates and truly understands the concerns of a pet owner. Thank you for the excellent care and for making us feel so welcome.

Skylar and Dr. Harrington were so helpful to our corgi when we really needed some immediate attention on her to figure out if she was fighting an internal infection. We were visiting from out of state and it would’ve been awhile before we got back home to see our regular vet. We showed up first thing in the morning when they opened hoping that they could squeeze us in and Skylar was able to get us seen sooner than the appointment we made online. This office is really equipped with everything you could need for your pet. And they are able to get you results same day instead of having to send to a lab. We appreciate their thoroughness and they were able to identify what may be contributing to her illness. We were given the medication and instructions on how to care for her at home. We thank the team at Heart of Chelsea for caring for our girl even though we’re just visiting!

If only Dr Chu and the entire team at Heart of Chelsea Lower East Side could be MY healthcare provider!!!! The best in NYC!!! They are compassionate and committed to their animal patients and give unconditional support to parents like me who just want the absolute best for their pups. Koko, my 8 year old Shih Tzu, has been under Dr Chu’s expert care since day one … and I couldn’t imagine not having Dr Chu in our lives. Anytime Koko has needed a specialist, she has gone above and beyond to find the perfect fit for us. She is endlessly knowledgeable and always goes the extra mile. We’re so lucky!!! Shout out to the entire team … especially Skylar … who Koko showered with extra kisses on our last visit !!! We love heart of Chelsea lower east side!!! Some pics of Koko over the years … even her dressed up as Dr Chu for Halloween!

We just finished our visit once again here and we are extremely grateful. Dr. Fracapane and David. We are so appreciative of their help. They answer all of our questions and concerns. This place has a hardworking team, appreciation for animals and professionalism. This is the spot. We appreciate everyone. Ps Lucy and laika love you all!

We wanted to sincerely thank Natasha for helping us so much during our visits. We’ve been preparing our dog for overseas treatment/travel, and there were many tests, medical records, certificates, and other requirements involved. Natasha has always been patient, kind, and attentive since the beignning. She spent a lot of time helping us coordinate everything and answering our questions carefully. We truly felt that she wanted to help us through this process as smoothly as possible. Thank you again, Natasha. We genuinely appreciate all the care and support you gave to our little family.

We have been happy clients for 9 years and counting! Everyone on the team has been wonderful and thoughtful in helping us care for our beloved dogs. When we needed specialty care, they seamlessly coordinated with Blue Pearl and Animal Medical Center, even advocating for our dogs' treatments. I wholeheartedly recommend Heart of Chelsea. Dr. Sara Fracapane has always gone above and beyond to provide personalized expert care. The support team is also great; special thanks to Skyler!