Bond Vet - Upper West Side at 77th Street

I brought my cat in for a consultation today, and unfortunately, the experience was disappointing. My appointment was scheduled for 8:00 AM, and I was told to arrive at least 10 minutes early, which I did. When I arrived, the doors were still closed. The front desk employee was inside and appeared to see me, but he did not acknowledge me or let me know they would be opening shortly. Around 7:58 AM, the door opened and I walked in. He immediately told me, "We’re not open," in a dismissive tone. I understand the clinic may not officially open until 8:00, but after being instructed to arrive early, the lack of basic courtesy was frustrating. The appointment itself also felt rushed. Dr. Katie Mignola did not seem to spend much time examining my cat or explaining her findings. This was especially disappointing because my previous visit with Dr. Hannah Sit was excellent. She was attentive, thorough, and took the time to explain everything clearly. I left feeling that today’s visit lacked the professionalism, communication, and level of care I expected based on my first experience.

I had a great experience with this veterinary clinic. The staff was compassionate, professional, and attentive from the moment we walked in. They took the time to explain everything clearly and made sure my pet received prompt, thorough care. It’s reassuring to know there’s a clinic that can provide both primary and urgent care when needed. Everyone treated my pet with kindness and genuine concern, which made a stressful situation much easier. I highly recommend this clinic to anyone looking for a veterinary team that truly cares about their patients and clients

Dr. Sit is amazing. She took the time to listen carefully to all of my concerns about my cats and patiently answered my questions. She was professional, knowledgeable, and compassionate throughout the visit. Her recommendations were thoughtful and focused on the best treatment options for my pets. I truly appreciate her care and dedication, and I highly recommend Dr. Sit to anyone looking for an excellent veterinarian.

The clinic was clean, welcoming, and very well organized. Dr. Hannah Sit was incredibly kind, knowledgeable, and patient in addressing all of my questions and concerns. She took the time to explain everything clearly and made sure my cat was comfortable throughout the visit. I would highly recommend Bond Vet to anyone looking for compassionate veterinary care.

The doctor, tech, and welcome desk receptionist were all very attentive. They explained everything in layman’s terms to help me understand what was going on with my dog and provided options for what they thought was best. The tech also shared his honest insight about what he felt I should do to help my senior dog. I’m definitely feeling more relieved and much more informed about how to move forward with my dog’s care. Thanks!

Bond Vet is fantastic. We visit the city regularly and bring our dog, so it’s nice to have a vet that takes such good care of him. We did a walk in for an issue he was having and were seen within 30 minutes on a Saturday. They fixed him up quickly and provided great care. 100% recommend for anyone looking for fast, personal care.

The staff is amazing and patient with Saint. The vet took time to explain everything clearly and made sure Saint was comfortable. Really appreciate the care and professionalism always shown, we left feeling reassured and well taken care of. Love Bond Vet