Old Shell Animal Hospital

I love OSAH! As the child of an excellent veterinarian who grew up working in his clinic, my standards and expectations are very high. Around the same time I moved away from home, my dad retired and it was time for a new vet. I'm so glad I hit the jackpot at the first clinic I tried! Dr. Cross is an exceptional vet! She is very smart, very straightforward, and very caring and compassionate. She's cared for our pets for 7.5 years now and helped us navigate a difficult medical condition in our collie with great empathy and candor. He lived longer than I'd expected with that diagnosis and she helped us give him a great quality of life until it was his time. We've dealt with managing elderly cat conditions and were met with such compassion in their end of life care. They truly love your pets like you do, laughing at stories of their antics, excited to see them come in, and ready with tissues when the tears come. Hannah loved our collie so very much! The entire staff is so kind and professional. I highly recommend this veterinary team!

I recently moved from Mobile to New Orleans, and I continue to utilize Old Shell's services. My pets are very fond of them, and the staff has consistently provided a warm welcome and excellent care for all my pets, both past and present, treating them as if they were family.

We’ve been taking our dogs here for years. Hannah and the rest of the team are always total professionals. They always seem to care as much as you do about your pups. They also have the ability to make a couple of our skittish pups feel comfortable. We will never go somewhere else. Highly recommend!

Everyone at the clinic is so friendly and knowledgeable. My dog’s procedure was clearly explained to me when we checked in, and her teeth are sparkling clean. I appreciated the aftercare instructions I was given, as well as the clear report about Beanie’s dental health. We will definitely be continuing Beanie’s care with the Old Shell Animal Clinic.

Old Shell Animal Hospital is truly exceptional in its compassion. Every member of the staff, from Hannah at the front desk to the vet techs and Dr. Cross, demonstrates incredible dedication to caring for my dog, Toby. Their genuine love and support for him are truly heartwarming.

Old Shell has taken care of both of my dogs, including cancer surgery and senior care for my older pup, and looks after them regularly. They are a great vet clinic, and Hannah is the best at helping you navigate what is due, when you can get in, when you need to come back. They make being your vet easy.

No one has ever been able to get my dog’s nails shorter (with no pain) than Alana. My dog is no longer terrified of nail trims. Hannah is a great receptionist. She remembers everyone and their pet’s names. Hannah pulls up any info you need lightning fast. She is super knowledgeable, quick and efficient. This is a great clinic.