Duke Animal Clinic

I rarely take the time to write a review but, Dr Dukes was more than gracious and very patient with us and compassionate with seeing us in a minute notice and giving us time with facing a hard decision. My wife and I have a couple of elderly dogs that have had emergency situations and Dr. Duke has always has been gracious enough to see them without an appointment. Here recently our yorkie that is 14 years old was having trouble getting up or being responsive. He let us come in and he thought with seizure problems from the past it could be a brain tumor so we were facing the hard decision to put her to sleep because she just wasn’t responding and just a few minutes away from saying our last good byes she sat up and start looking around crying so we held off and ask for blood work and to our and Dr Dukes surprise her blood work showed that her glucose levels were extremely low so she just needed quick sugar boost and shortly after that she was more alert so we ended up taking her home instead of putting her to sleep. Even Dr Dukes said that was a good call to do the blood work. So if you think your fur baby is at their end and can afford it. I work recommend always doing blood work to know what’s really going on before making a hard decision. I definitely recommend Dr Dukes veterinarian clinic for your pets and he even takes in farm animals to.

I recently took my dog in for a checkup at this animal hospital and had a pretty solid experience overall. The front desk staff were polite and got us checked in without much wait. The vet took time to explain what was going on and answered my questions in a way that made sense, which I appreciated. The exam room was clean and didn’t have that overwhelming smell some clinics have. Pricing seemed fair for the services provided. I did feel a little rushed at the end, but everything important was covered. Overall, I’d feel comfortable bringing my pets back here again.

I would put less if I could. Worse staff possible. They just want your money. There are way better vets for way cheaper that will actually care about your pets and you as a pet parent... 0 stars

Dr. Duke & his staff have been caring for my hairy children since 2021, post pandemic. I have nothing but praise for the good folks. His experience with all types of animals have me sold on his knowledge & expertise. They helped me thru losing my Emmy & my Freddie loves going to see his friends there. I highly recommend Dr. Duke and his staff for anything you need for your pets.

Do not use Duke Animal Clinic! Our cat was being treated for hepatic lipidosis. Dr duke said the feeding tube was mandatory for a chance of survival and she would need it for 6-8 weeks. After a week with the tube She was getting better so we took her home to continue care at home but The tube fell out and I took her back within 30 min to have it put back in. That was a Saturday and I did not hear back from him until Monday right before close. He claimed she took an interest in Tuna oil so he did not put the tube back in and said i could come get her. Well she wasn't really eating so i took her back. He finally put the tube back in (it was 5 days after the first one fell out). But it was too late she regressed into a worse state than before. I went and visited her and told the vet tech to let Dr duke I wanted to take her home because I didn't want her to die alone. Dr duke finally called me back after hours and said I could come get her tomorrow and that she was starting to look a little brighter again but she died that night at the clinic. I requested her vet record and was horrified to see there was no documentation of treatment for 2 days prior to her death. When I confronted Dr Duke about this his response was "I do not have a scribe following me around". He had zero empathy for the loss of our sweet cat.

Thank you, Dr. Duke, for such a successful surgery on my beloved Daisy Mae!! You truly saved my dogs’ life. 🐶 My family and I have trusted Duke Animal Clinic for years and we are once again thrilled with his practice!... My 13 year old (also blind now) Boston Terrier had a huge tumor removed from her back two weeks ago and it went so well that she went swimming today!! She’s just like a daughter to me and this is how Dr. Duke and his professionals treated her. I am truly grateful. 🥰 🐶❤️

The following email was sent to Dr. Duke's email address, with no response. I am so incredibly disappointed in my experience, and will not be returning. Dr. Duke, I first would like to for the care and compassion that you have shown Lana over the past two years. She was made more comfortable in the final years of her life, and I have you, specifically, to thank for that. I do, however, want to express my profound disappointment in the behavior of your office staff during her end of life visit on Friday, May 8. We arrived to check in at 4:00pm, and were asked to be seated in the waiting room. We waited for over 20 minutes, while your staff was incredibly noisy and disrespectful of the events taking place. We overheard them loudly discussing their discount of 50% for being employees, their free ProHeart injections that come with employment, and Melissa then asked another employee if I should be handed the consent forms to fill out while I’m holding my sedated, 18-year old cat during the final moments of her life, while seated in a busy waiting room. Upon being taken back to a room, Chris and the veterinarian on staff that day were excellent and handled Lana with the utmost care and compassion. While waiting for the final administration of medication, we waited in the room while the staff was again loudly chattering and could be heard down the hall into the last examination room. My husband had to excuse himself from our room to ask Melissa to attempt to control the noise, as she had another client and her toddler behind the desk, playing with a foster dog that your clinic is currently looking after. He was told, ‘well yeah, we are trying.’ No attempts were made before, during or after that conversation with Melissa, or any other staff member, to control the noise, and the veterinarian attending to Lana even apologized for the noise level of the clinic. Upon finalizing the appointment during check out, I was then forced to converse about the situation while the other client was allowed to sit behind the desk with her child. Both my husband and myself are appalled at the behavior exhibited by your staff that day. We both understand that you manage a busy practice, but there was absolutely ZERO effort to maintain a level of noise, and honestly dignity, acceptable for an end of life appointment. ___________________________________________________________ Following sending this email, I called Thursday 5/21, to inquire about the return of her ashes to the facility. I was informed, 'Oh yeah, she was returned on Tuesday.' Again, we are profoundly disappointed in the lack of compassion and care provided by this office. We have since moved our services for our remaining pets to another recommended veterinary practice, and have had an incredible experience.