VCA Cedar Animal Hospital

the staff today were so sweet to my mochi! i was able to get a free exam thru the coupom they provide for new clients and ended up getting a vaccine for him as well since we were already there. they were very nice and informative, the front receptionist was so kind and they even provided me a free carrier since i didnt have one and had transfer him in a pillow case (we live right down the street) 😭. i am excited for mochi to get his next booster vaccine here after my great first visit :)🐱

My visit was good. I chose this clinic based on ratings and convenience. No complaints. My dog seemed happy, all staff greeted my puppy and she wasn't scared. This was her 1st time to a vet and she ended up being sick. I called the clinic asap when I got home, they assured me that it was expected and when to bring her in for if the symptoms got worse. I chose the clinic for the puppy wellness program and it was a good decision. My puppy had no shots credible from her breeder and the doctor suggested we just start from the basics. She asked about her food, my goals with my puppy, and how to potty training was going. I had dogs all my life but its nice to have a refresher when you have questions. We both will be returning.

We absolutely love this whole team. They are so good with our dogs. They have shown them nothing but care and compassion and love. We absolutely love VCA.

VCA Animal Hospital is a great place to bring small pets like birds and other small animals and they're very good at what they do I bring my birds there all the time and they're very nice people they also treat dogs and cats.

When someone is begging you to euthanize their twenty-something year old cat because it suddenly got to the point where it's suffering and needs to pass, it's unacceptable that your staff tells them to come back seven hours later so the vet can discuss treatment options. The lady knew what her cat needed. She didn't want treatment options. You should have helped her. It's also in poor taste for reception to try and upsell the lady on memorial options while declining to end her pet's suffering. I used to be a fan of you guys and referred others to you. No more.

They cancelled my appointment and didn't text me. They said they called,but when I am at work how am I supposed to know

I go to a different location but its also managed by Danielle, the manager at this location. My cat has been extremely sick for over a month now. I brought her in on 1/27/26 for a chest x-ray. I sat in the lobby while waiting and unbeknownst to me, sat in urine. I was in snow pants and my long down coat so I didnt noticed I was soaked until my partner and I had gotten home. At that point it had already soaked into the passenger seat where I sat. I immediately called the clinic back and notified them, asking if they wanted me to come back so they could verify it was indeed urine that had soaked into everything, they said no. The next day the clinic manager, Danielle, called me back. I asked for them to cover the cost of getting the truck detailed and my coat/pants professionally cleaned. Danielle proceeded to say that my cat had probably peed and it leaked out the side of her kennel and thats how it got on my rear and the side of my car seat. I had already emailed her pictures of the DRY soft kennel and the DRY cotton insert the same morning with proof the photo was taken right before emailing her. The amount of urine I sat in could not have come from a cat, especially a sick cat that is dehydrated. Also, I'm no scientist but I'm pretty sure my cat would have been covered in her own urine, had it been hers. Now, after asking for VCA to cover the cost to clean up they have banned me from their clinics. They did this on 2/13/26, the day after my payment for Care Club came out and at the end of business day on a Friday. I had an appointment on Monday 2/16/26 for my still sick cat to follow-up on treatment. I made that appointment on 2/4/26. I believe they waited until the last second possible to cancel my appointment out of pettiness. Now i have to scamble to find care for my still sick pet elsewhere. Absolutely disgusting behavior from the company.