Parktown Veterinary Clinic

Been coming to Parktown Vet for over 8 yrs and I love the level of care my dogs receive. The prices for services are competitive and I never feel pushed into buying anything extra. Our visit with Dr Griffin was fantastic. We came in for yearly vaccines and anal gland expression. She took her time approaching my dogs and had a very gentle way about her. It was our first visit with her I feel very confident in her skills.

I’ve used Parktown for other services and was honestly happy with them, but this one experience completely ruined it. When we moved to Tokyo, I explicitly asked if they were comfortable handling the high-stakes travel documentation for our two American Shorthair cats. They assured me they were confident. They weren't. Because of their documentation errors, our cats were stuck in the USA for an entire year. Our only options were a 6-month quarantine or leaving them behind. It was a complete disaster. To make it worse, Parktown refused to admit any fault or take accountability for the mistakes they made. I’m happy with their basic vet services, but this singular experience was so poorly handled and had such a massive impact on our family that I can’t recommend them for anything involving relocation or complex paperwork.

Parktown Veterinary has been treating our cat, Bullwinkle. Winkle had a problem with his teeth and couldn’t eat. Parktown did the necessary treatment and he is eating good now. In the followup appointments, the veterinarians and the technicians are so patient making sure that healing continues.

I take my 10 year old Havanese dog to Parktown and love the service we get there. They are consistently kind and caring and helpful when we need them most. I would recommend them to everyone.

Helpful, professional, friendly, and efficient! The team is great! We’ve been taking our puppy, Phoebe since we got in December 2025. They handled her recent vaccines perfectly. They also clearly take feedback. We see new policies since we started. They started giving quotes before billing and reduced wait times by working around office crowds more effectively. Vaccine costs could always be lower - but their prices are within range. Five stars for the Parktown team! Keep improving!

Extremely disappointed with Parktown Veterinary Clinic over the past year. I’ve been bringing my pets here for 5 years, but the team has completely changed… and not for the better. The level of care feels careless and uninterested. When you ask specific questions, you don’t get clear answers, yet they’re quick to charge you and push additional services that don’t seem necessary. Scheduling is frustrating… appointments get rescheduled last minute, and urgent prescriptions can take days. Also, unless you specifically ask for written recommendations or after-visit notes, you won’t receive anything. Pet owners aren’t veterinarians, and it’s hard to remember everything when you’re stressed about your pets.

I have been a faithful client of the Parktown Veterinary Clinic since the 1970’s. Our current doctor, Dr. Nakagawa is a caring, gentle, experienced professional that I will rely on through my Chloe’s entire life!