Baze Animal Clinic

I’m very disappointed with my experience. I scheduled an 11:00 AM appointment and paid the required deposit in advance. I arrived at 10:57 AM and followed their curbside check-in instructions by calling when I got there. I waited 50min in my car with no assist or updates. If you require deposits and scheduled appointment times, those times should be respected. At the very least, communication about delays would be appreciated.

I am writing to express my disappointment with the care my dog received at your clinic. I brought my dog in because his condition was clearly visible and concerning, with severe redness, irritation, and peeling of the skin around his testicles. Despite the obvious discomfort he was experiencing, I felt that my concerns were not taken seriously and that the focus was placed more on the cost of services than on providing timely care. As a pet owner, it was frustrating to see my dog suffering while being told I would need to pay hundreds of dollars before receiving adequate attention or treatment. I understand that veterinary services have costs, but I expected compassion, clear communication, and a greater sense of urgency regarding my dog’s condition. I hope this feedback encourages your clinic to improve how concerns are addressed and how pet owners are treated during stressful situations.

This was my first experience, I was pleased with the prices and my dog George seemed ok. I liked the transparent methods. Much more affordable than my experience with mission square clinic

I was looking for a new vet for my two Ragdoll cats, Ice and Cream, and I’m confident I made the right choice. The entire staff was very friendly and professional. They took the time to gather thorough information about my fur babies, answered all my questions, and really listened to my concerns. Highly recommend!

My boyfriend took our fur baby Horhay for a visit after he started itching and scratching. We called on a Thursday and the earliest appointment was for the coming Tuesday. So they are extremely busy. BUT amazing Horhay seemed comfortable and willing to go with the lady. When usually he barks at everything haha. So he could sense the love. My bf went inside to use the restroom and said it was very clean . Now the only reason Im not giving them a 5 ⭐ is because this is a CURBSIDE/DROP-OFF VISIT I REPEAT CURBSIDE/DROP-OFF VISIT. We didn't go inside at all to see how they treated fur baby which bothered us. We were just worried and anxious at how he would reacted without dad. The deposit is $75 which does fo towards the visit. I post the recipe.

The staff at Baze took such amazing care of us today as we had to put down our sweet companion Macaroon. It was hands down the best experience I’ve ever had with losing a pet. They were kind, compassionate, very gentle. They thoroughly explained the process and gave us plenty of time to go through the process. Even the aftercare was thoughtful. I can’t thank them enough for the top notch care they provide. Thank you all.

They were very nice, caring and very honest about our precious, Zues ... the Tech took his time looking over my baby boy as well as the doctor.. my husband and I are very happy with them and will continue to bring our precious cats if we endure any health issues... thank you so much for seeing us ...