Shelby Center Hospital for Animals

This is one of the best animal hospitals in the Memphis area! Everyone is so happy to be there and so glad to help with concerns or issues that the pet owner has. So glad Pluto has a good place to get treated when he needs to be taken care of. The doctor that handled Plutos procedure was so helpful and upfront and very nice. I could not ask for a better doctor. Every tech is great and thorough and very professional. I highly suggest that if you are a pet owner looking for a great animal hospital then this would be the best place to bring your pet. The love for animals from everyone here is honest and genuine. Just pure kindness. All animals deserve love and care and they give that energy to every animal that comes in; it’s that kind of energy that makes me feel so good when I bring my little voidling in for his checkups and shot! I know I have spilled on this review, but the energy is honest and true for the love of animals and respect for the pet owner. THANK YOU ALL! I could not be more grateful!

Made my first trip to this facility this week. Was very impressed with every employee I interacted with. Professional, courteous and welcoming. Dr. Ambrose was great answering all my questions and providing options. Wish I had gone there sooner.

The entire staff went above and beyond when we had to put our bones down! They were so compassionate and friendly. 10/10 recommend them for any pet care especially when it comes to difficult decisions. They were so respectful and never encouraged us to do what we weren't ready to do. From the front desk reps, to vet techs to both doctors we seen everyone was amazing!!

As a 1st time pet owner, I didn't really know what to expect for my baby's initial puppy visit. I did peruse the reviews beforehand but still didn't expect the level of warmth and hospitality I was met with. Incredible reception staff and Dr. Fayik (hope i spelled it right) was awesome. She answered all questions (I had a lot) and made sure I understood her answer. For once ta

I have been using this Animal hospital for over 15 years. I took my Anjelette there and now I bring my Jolie Fleur for grooming & to see Dr. Morse. They are full service and the staff if friendly. Surgery center, teeth cleaning, boarding & grooming! They do a great job! I just took Jolie Fleur to see Dr. Gant and her chek went well he took his time to look over her! I took Jolie Fleur to see Dr. Whistler for health certification and she was wonderful the tech that help us filled my order fast on their online pharmacy, which is very convenient.

These are the best groomers I have ever come across! My big boy comes back soft and clean and absolutely no dog smell whatsoever. He is not afraid of them either, which is always a good sign.

First let me begin by saying that the staff is great. They are friendly and courteous and a pleasure to speak with. My rating is based off an on going boarding problem that we have been experiencing with Chappo our English Bulldog. For the past 3-4 boarding times we have been noticing that Chappo leaves with his head tilted down to the right and informed the staff each time. When we bring him back the doc says he has an ear infection. It’s so strange because he comes healthy with no infection but leaves with one. We just picked him up yesterday. When he was dropped off this time for boarding I was very clear about this head issue and they told me that he would be monitored. I called last Wednesday to check on him and spoke with the kennel staff who informed me that he was exhibiting the same head issues. She said they would make sure a doctor see him. I spoke with the doctor who informed me that he didn’t have an ear infection and that he was not walking with his head tilted to the right. I told her the kennel staff said he was but she insisted he was fine. So when we picked him up yesterday we paid $515 for the services and it took a minute for them to bring Chappo to the front. When the kennel staff came with him she said the doctor wanted to check his ear and that he has no infection. So when we got him home we noticed that he was experiencing the same problem and he refused to eat which is not Chappo at all. He’s walking around like he’s in a daze or he was sedated. He barely is lifting his head high and it is to the right. I am just so furious as to why this scenario keeps playing out with no real answers as to what is going on. There is something in that kennel that has been affecting him. All he wants to do is lay down either in his cage or on the floor and he is exhausted. This will be the last time that he boards here because I cannot continue to pay for one service then have to pay to get him diagnosed and pay to get him well again. Not a happy parent!