Banfield Pet Hospital

📍 Cat veterinarians in Madison

4.3

Banfield Pet Hospital in Madison offers a compassionate and professional veterinary experience. The staff is known for their kindness and patience, ensuring that pets feel comfortable and well-cared for. The veterinarians take the time to explain treatments clearly and answer all questions, making the visit stress-free for both pets and owners. The clinic's efficient organization and attention to detail contribute to a positive overall experience.

While the services are highly regarded, some customers have noted the need for more flexible payment options. Despite this, the quality of care and dedication of the staff shine through, making Banfield a reliable choice for pet owners seeking thorough and caring veterinary services.

Features and services of Banfield Pet Hospital

Accessibility
  • Wheelchair-accessible car park
Crowd
  • LGBTQ+ friendly
Planning
  • Appointment required
  • Appointments recommended

Banfield Pet Hospital is in position 59 out of 60 in Cat Veterinarians in Madison

Customer Reviews

★★★★★
★★★★★

Banfield Pet Hospital has a rating of 3.8 out of 5 based on over 139 reviews on Google

Craig Kaufmann

We had a great experience with Banfield Pet Hospital during Bella’s check up and vaccinations. The staff was friendly, professional, and very patient with her throughout the visit. The veterinarian took the time to explain everything clearly, answered all of our questions, and made sure Bella was comfortable during her exam and shots. The appointment was organized, efficient, and we never felt rushed. It was clear that the team genuinely cares about the animals they see. Bella was treated with kindness from the moment we walked in, which made the whole experience much less stressful for both of us. I really appreciated the communication, attention to detail, and overall level of care. We left feeling confident that Bella received excellent treatment, and I would definitely recommend Banfield Pet Hospital to other pet owners looking for compassionate veterinary care

Craig Kaufmann ☆ 5/5
Amber Alexander

So far it's good. My girl cat had to come in unexpectedly. I do wish their was a payment plan option. They only do care credit. Which only works if you can pre-qualify. But vet and tech were great tho.

Amber Alexander ☆ 4/5
Susan Hansen

I really appreciate the partnership and full disclosure on pricing approach here. Now we can plan the best course of care with enough money left over for the actual treatment. The staff is so kind to us!

Susan Hansen ☆ 5/5
Dustin Klinzing

Horrible place. My dog was very sick on the weekend and I pay them 75 a month for services and I could not bring him in on the weekend. I had to go to the emergency vet where I had to pay 1900$. Go anywhere else but here just because they couldn't be bothered on a Saturday but they sure take there monthly fee. Should be ashamed.

Dustin Klinzing ☆ 1/5
Mercedes F

Nina was excellent and gave terrific explanations for our dogs needs. Well done. We also purchased a wellness plan that saved us money on care. Quick and easy, courteous and had our dog’s best interests at heart.

Mercedes F ☆ 5/5
A J (Monkey's Mama)

When I adopted Kassie, she had an ongoing respiratory issue that we could not get cleared up. She was miserable. After repeated trips and different medications, we finally got her healthy!! The staff is always loving on her when I go to pick her up. She gets all the snuggles and love while she's there. Love the staff!!

A J (Monkey's Mama) ☆ 5/5
Ululani Faith

I have been using Banfield since I got my first pet back in 2009. I chose them because I was in the army at the time. Wherever I went, I’d have a clinic close to me and didn’t have to worry about finding a place when I relocated and their plans made life so much easier for me. From puppy/kitten to senior, everything is taken care and discounts are given for meds. Before my boy Snoopy (my soul dog) passed they took such amazing care of him. In November I took in a cat after his owner passed away and the kids were going to put him down. I’ve never been a cat person but I was not going to let that happen and at first was going to keep him until I found a home. That changed the first week he was here. I saw the neglect and fear and didn’t want to traumatize him more. I was told that his previous vet (faircrest vet clinic) said he was missing a toe, he was about 8, and had occasional blood in urine but that’s ok (what!?!?!) Dr. Logan had been so instrumental in Checkers journey. Checkers is NOT 8 but closer to 14. Of course blood is NEVER ok for human OR animal and so far he has not had any issues with that. NOT missing a toe but had TWO nails growing into his pads. He has some other issues and is a in a prescription diet and is currently on two meds. I know he does not like going to the vet but I swear he is grateful when he comes home after a visit because he knows he feels better and will continue to be better. It’s in the way he responds after he comes home that makes me feel this way. From all my pets, Neko (2009-2010 OH & CO), Simba (2012-2021 TN, MO, KS, WI) Snoopy (2013-2026 TN, MO, KS, WI, CO, NC), and now Checkers, my first cat, the care all of my pets have received and the love, affection, attention, respect, and support has been outstanding. I’ve never been more grateful for Dr. Logan and all the staff at this clinic. Thank you for all that you do and all the love you give to my furry children. First photo is Checker. Second is Simba (left) & Snoopy. Third is Neko.

Ululani Faith ☆ 5/5

Information about Banfield Pet Hospital

Address

Banfield Pet Hospital is located at 8210 Plaza Dr, Madison, WI 53719, United States

Phone

The phone number of Banfield Pet Hospital is +1 608-826-6255

Website

The website of Banfield Pet Hospital is: banfield.com/locations/veterinarians/wi/madison/mdw

Business Hours

Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 07:00–16:00
Sunday: 08:00–16:00

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