Key Animal Clinic, PC
📍 Cat veterinarians in Lubbock
Key Animal Clinic is a well-regarded veterinary facility in the United States, known for its compassionate care and professional service. The clinic stands out for its transparent billing process, providing detailed cost estimates before services are rendered, ensuring clients are well-informed. The staff is praised for their patience and thorough explanations, tailoring treatments to the unique needs and lifestyles of each pet.
The clinic has built a reputation for excellent service, with many clients expressing gratitude for the caring and supportive environment, especially during difficult times. While there may be occasional scheduling issues, the overall experience at Key Animal Clinic is marked by kindness and dedication to animal welfare.
Features and services of Key Animal Clinic, PC
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- Appointment required
- Appointments recommended
Key Animal Clinic, PC is in position 10 out of 23 in Cat Veterinarians in Lubbock
Customer Reviews
Key Animal Clinic, PC has a rating of 4.5 out of 5 based on over 370 reviews on Google
Key animal clinic is a wonderful place to bring your pets. I bring my cat and dog here and have had such a wonderful experience. The vets here are so sweet and genuinely love your pets, treating them with so much care and attention. At this clinic you get a predicted bill paper to review services before they are performed with prices so you know how much to expect. The vets also walk you through all of the services explaining them to you and what the recommend and what they offer but isn’t always necessary based on your pets lifestyle. They are very sweet and patient with you and truly go above and beyond.
Key Animal Clinic is awesome!! We had our baby Stubby cross over to The Rainbow Bridge Monday with the help of Key staff. Thanks to them it was a good experience, complete with the chocolate cake he ate first. He was happy as he passed and that helped us feel so much better. Thank you Dr Stangle and Ethan. Thank you to all the staff for making a really hard day tolerable. We have been going to Key for over a decade and will continue to take all our pets there. The staff is very kind and helpful ❤️
Very disappointed and didn’t even have much of an experience. Brought my dog in at 4:30pm. The Clinic closes at 6:00pm. The lady at the counter told us that we would be better served to go to Live Oak animal hospital as they have later operating hours. In most cases, if a business shows hours of operation I would expect they would service in those hours. Fortunately they did well in advising us to go to another vet clinic that was more than helpful in seeing my dog. You should probably change to appointment only or change your hours of operation cause clearly there is a miscommunication of your services. I attach a picture of Live Oak to help you with advising future customers.
We had to let our family pet cross the bridge and the staff here was so loving and compassionate towards my family and to our beloved Arnold. It means a lot to know they love on our animals with the same concern as their own. Terrible circumstance that was brightened by their obviously love.
The best animal care that mans best friend deserves. Saying goodbye to your best friend is never easy. Key Animal Clinic made a hard situation better. Thank you for your love and kindness ❤️❤️
We love Key Animal Clinic and Dr. Shockey! A stray showed up on our property last year and we got her scanned for a microchip at Key since it was closest to Shallowater. It was such a good experience, we chose to continue there for her treatment after she was diagnosed with anaplasmosis and dangerously low platelet counts. We had to come at least monthly for blood draws and yet Frida always hopped right into the car, tail wagging, because she loves going to Key! The techs are soo sweet with her, give her treats, and just make the experience so easy - even the blood draw. Dr Shockey was very knowledgeable & friendly. I could tell her #1 priority was always my pup’s health & comfort. Frida finally graduated from treatment after 6+ months and is feeling better than ever! Thanks so much Key! Appointments were easy to make and we received reminders. Front desk staff extremely helpful. Very punctual, very clean. Prices seem reasonable. Highly recommend!
Key Clinic insults their customers behind their thin doors...today I was called a "broke college student." I have been to Key Animal Clinic in the past, and today was the second time I saw Dr. Priya Dahanukar. The first time she was helpful but didn’t seem as compassionate toward my dog as the prior vet I saw there. Today, her entire demeanor was passive-aggressive and rude. I could hear her in the back hallway complaining about another customer because it was interfering with her lunch, and then I heard the female assistant call me a "broke college student" simply because I declined the extra shots and overpriced dog food they were trying to push on me right after telling me my dog’s blood work came back "exceptionally fine" in a tone of disappointment. I was there for almost two hours while trying to get to my final exam on time. My dog comes first, but most of that time was me just sitting and waiting for them to come back with scraps of information. I walked out to check out after hearing the assistant insult me behind the door, calling me a "BROKE college student" then followed by the vet asking if she gave me the list of $100+ dog foods from their sitting inventory and upset when her assistant told her I declined for the moment. The front desk clerk was kind and helpful but then Dr. Dahanukar and the assistant came out, scoffed at me out loud, and said we weren’t done which made me feel so uncomfortable. Dr. Dahanukar handed me the paper I had been waiting for which was just a recommended dog supplement but when I reached to grab it, she pulled it back rudely while talking to me with attitude. As a college student who rescued a shelter dog and was doing my "dog mom duty" by making sure my girl was okay after experiencing stomach nausea and throat thrusting, I was relieved and patient when her blood work came back good. What I don’t appreciate is being pressured into buying things my dog didn’t need, being talked down to because of my age, and being insulted and called "broke" simply because I said I couldn’t buy a $90 vitamin shot and $100+ dog food on the spot, after already paying $450 for blood work and other add ons. I am deeply saddened to have experienced such passive and blunt rudeness at a place that is supposed to be filled with compassion and love for animals. Pets should not be treated like price tags, and owners shouldn’t be disrespected for declining unnecessary add-ons.
Information about Key Animal Clinic, PC
Address
Key Animal Clinic, PC is located at 412 Milwaukee Ave, Lubbock, TX 79416, United States
Phone
The phone number of Key Animal Clinic, PC is +1 806-792-6226
Website
The website of Key Animal Clinic, PC is: keyanimalclinic.net
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: Closed
Sunday: Closed
Popular Times
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