Jefferson Animal Hospital Fern Creek

We recently had to say goodbye to our beloved pet, and while it was one of the hardest days our family has ever faced, the staff at Jefferson Animal Hospital Fern Creek made the experience as peaceful and compassionate as possible. Every member of the team treated our pet with dignity, kindness, and genuine care. They gave us the time we needed, answered our questions with patience, and showed so much empathy during an incredibly emotional moment. We never felt rushed and could tell they truly cared about both our pet and our family. We are so grateful for the compassion and support they provided during such a difficult goodbye. Thank you for helping us honor our sweet friend with so much love and respect. We will never forget your kindness. ❤️🐾

The staff are all wonderful. They treat Emma and Thomas like family. Dr. Byers and Dr Nau both are very professional and thorough. They are very kind and always follow up on my frequent questions. Exceptional customer service across the board.

Love this vet. first time having a cat, and I was worried about his wheezing. they diagnosed him, made sure the price was okay. if you can’t afford it at your appointment they accept carecredit! great techs plus doctors for your animal!

We came in to just buy a prescription kidney food that they gave us and good until 2028 but they want us to bring the cat back to milk for as much money as possible stay away from jefferson animal hospital will be taking our cat to a better hospital!

I bring both my fur babies here for all their needs, and always I have a great experience. The staff are very attentive and knowledgeable and the doctors are calm and not rushed to get you in and out, and really listen to your concerns. Our recent addition to our family is a bit mouthy and doesn't like his feet messed with and terrified of the vet. When I scheduled his appointment to get vaccinated and have an exam I was so nervous! I was afraid of how he would react to what can be a stressful and scary situation. I should have never worried. They scheduled me for an anti-fear exam, which is slightly more than a regular exam, and they went very slow with him. He was given treats, belly rubs, baby talked, they respected his dislike for his feet being touched and avoided it, and not only was he tail wagging and showing off like I'd never seen before the end of his exam, but he was also able to get all his vaccines without any ruckus or fear through smart handling and their anti-fear training. I was so impressed!! They have done my older babies dental and all of her exams, and I have to say, I would drive an hour out of my way to continue going to this clinic. The staff, the doctors, the care, it's all worth it.

I was asked to leave this practice because I questioned a few things on the care of my dog. I was handed my dog's records and was asked to find another veterinarian. Which is fine, I will find better care and customer service.

I could not be more pleased and grateful for Jefferson Animal Hospital. Dr Nau and the staff are always smiling and welcoming. They call Delilah by name. The love and care they give her and is unequalled. Dr Nau called me personally to check on Delilah and tell me test results. That doesn’t happen everywhere. Thank you so so much for everything.