Longmont Humane Veterinary Clinic

I’ve had really good experiences with the doctor and techs, they’re friendly and very straightforward in terms of explaining diagnoses. Considering there is only one doctor on staff right now, they’ve been able to schedule us without issues. They take good care of my pet. Docking one star because last time I was in I did not appreciate the front desk staff. There were 2 people, one seemed new and still learning and the other was either a supervisor or senior front desk person. The new person was doing their best trying to learn the ropes, and every time they asked the other employee a question they’d get snapped at and almost treated as if they were stupid. Honestly, if I were treated like that I’d quit (actually I have been treated like that at a job and did quit). Judging on overhearing phone calls and seeing client interactions, the senior employee also is lacking in customer service skills. This employee was very snappy with clients on the phone and also with me. I realize this is an incredibly busy office and maybe that employee was having a bad day. But it takes no energy to be patient and kind, and maybe you should check out your vet front office staff and see what feedback they can give you. This observation/interaction made an otherwise good visit kind of sour.

1st visit and 1st front office lady, very nice! Then met with nurse Jane- very professional, explained everything that she was addressing and prices and options, then she took pet to vet Dr. MICHAEL to examine, give vaccines, etc. Then he came in, discussed results of his findings and was very informative and answered or questions/ concerns. Pretty great visit!!

I had one of my dog's neutered here and my other had a dental cleaning, vaccines and blood work done. I just want to say that Randy (I hope that's his name) was very helpful and knows what he is doing. Going under for dogs is no joke, and they make sure the dogs are doing well before going home. The vet did a great job too, I just didn't meet them after the visit. My dog who got the dental cleaning is aggressive when at the vet office (PTSD) and Randy and the vet were super sweet and understanding. Anyways, thank you Well Pet for keeping my boys healthy!

Great option for pet health in Longmont. We had Squeeks in for his first visit post-adoption. Staff was helpful, knowledgeable and friendly. There was only a short wait before we were seen.

I have used many vets over the decades and I would have to say I am very much impressed with the Well Pet Clinic. I took my female puppy in to be spayed and the experience couldn't have been better (I've had some pretty bad experiences at other vets). While they have one of the most experienced staff in LoCo their rates are very reasonable. It seems like it should be the other way around.

I greatly appreciate the discount I was able to qualify for. My pets deserve as good of medical care as I do and here they all receive it. Thank you!

Honestly, my dog has been coming here for a few years, and today was deeply disappointing. They do not have the on-site diagnostic resources to run basic tests that other clinics (such as Vetco) can perform immediately. Instead, tests are sent out, which takes longer and costs more. During my previous visit, the microscope was completely broken. This time, it was still not fully functional because it "needed a bulb." These are not isolated issues. I understand this clinic markets itself as budget-friendly, but the reality does not align with that claim. Delayed diagnostics combined with higher send-out costs are neither budget-conscious nor efficient, especially when basic equipment problems appear to be ongoing. When you’re dealing with a pet’s health, reliability and timeliness matter. Repeated equipment limitations and minimal in-house capabilities make it difficult to trust that care can be both effective and cost-conscious. Tomorrow would have been vet appointment number four. When I expressed how difficult it has been to repeatedly rearrange my schedule around unresolved issues, the response lacked empathy and carried the implication that if you truly love your pet, you should be willing to spend unlimited time and money regardless of results. I absolutely love my pet, but love does not mean blindly accepting repeated failures or being asked to spend thousands of dollars without adequate diagnostic support. I wanted this place to work because I value supporting nonprofits. Unfortunately, after multiple visits with the same fundamental issues, I won’t be returning. But they have zero issues taking money from people for services not rendered while I was viscerally upset. Good for them for doing nothing to make this right.