Chenal Valley Animal Hospital

Montrell is the new groomer here, and I was so impressed!! He gave my yorkie the best cut to date, as well as having a very loving demeanor toward her; I felt very happy to leave her with someone like Montrell. I have already scheduled a follow-up! Thank you, Montrell! As far as the rest of the clinic, we are impressed with every aspect! Everyone who works there is kind and very approachable, and it is easy to get in for appointments. They are open by 7:30 and on Saturday as well. It has been a very pleasant place to do business! Thank you, Chenal Valley Animal Hospital!

Dr Waylan was very thorough in her examination of my arthritic, old dog Will. We discussed at length his treatment options and prognosis and she was very knowledgeable and informative, caring and kind. I feel like Will is in the best hands and getting the best care. I highly recommend Chenal Valley Animal Hospital to all my friends and neighbors.

It's hard to find doctors in little rock that handle birds. After being told no to service for birds (several times), I was finally directed to this hospital that handles birds. The doctor was knowledgeable and concerned and the whole staff seemed friendly and patient. It also helped they were so accommodating last minute.

They aren't my usual vet, but when my friend's dog passed on a weekend they were who was available. They were very helpful, kind, and understanding. The receptionist could use a little sensitivity training. We kept having to explain to other people we weren't waiting for a boarded pet because she didn't tell anyone we were there while she entered our information into the computer. One of the vet techs realized what was happening and put us into a room. The tech was very sweet and tried to make sure we'd have everything we wanted to remember my friend's dog. Thank you for your help in a difficult time.

Shoutout to Chenal Valley Animal Hospital for seeing our Gucci on a last minute call this morning after he had his first head tremor episode. We are so very thankful for their patience and kindness. From the receptionist, Kylie, on the phone and at check-in to Nurse Annie and Dr. Ashlyn, what an amazing and compassionate team. We are so impressed. Nurse Annie and Dr. Ashlyn had listening ears, loving hearts, and provided all the details in the feedback/results that we did not have any questions when it was time to leave. The trust that was developed within moments of being there spoke for itself and we are so very thankful for them today. Loyal and genuine care was provided and Gucci loved them like he has known them all this time. I highly recommend their team for your pets care. 🤍

Have been going to this Vet for 20 years with several animals. My lab gets an arthritis shot here every month. They have my card on file. They charged and unauthorized charge of $345. I did not authorize them to charge a single time of my card. I walked out without giving them permission and did not get services. They ran my card after I left on purpose and out of spite!!! They are very rude especially Martha and Karyn Humphries!!! I called back while I was in the parking lot and told them not to charge me and to take my card off file! And that I would not use them again after 20 years!! They ran my card anyway. They had no authorization to run a single thing on my card!! I would warn anybody from using this Clinic. I am reporting them to the Better Business Bureau also. Please do not have them put your card on file here!! They will run it for charges you did not authorize!!

I took my rabbit here to get his teeth trimmed and abscesses drained, I had to get a consultation first which is understandable but the vet took him back and didn’t really tell me what she was going to do which I like to know what they are initially going to look at. After sitting there for a while the door finally opened and a girl was bringing a dog in when she saw the look on my face she realized it wasn’t mine. They told me I could do the surgery but I’d have to come back a different day and could only drop him off at 7 in the morning even though I lived over an hour away they wouldn’t accommodate any other time. The surgery price was much higher than the estimate which I understand it’s an estimate so they wouldn’t know til they got it done but if anything they could have gave me worst case scenario. Unprofessional and didn’t really seem to care about my rabbit, just my money. Do not recommend