Banfield Pet Hospital

Everyone was so sweet and helpful with my two frenchies. They explained everything easily to me and had great patience. Jax and Stella weren’t overly nervous as they usually are coming to the vet. We travel the country full time and we go to different Banfield’s all Over, so Thank you all very much for taking good care of us.

I’m so glad that they are open on sundays. It fit my busy schedule perfectly. I opted for drop off service but before I could even make it home the doctor called me and informed me of what was wrong and the plan of action that he recommended. Talk about fast service! Everyone was kind and friendly. It took me from worried pet parent to feeling at ease. Thank you so much to the staff for all they do. I’ll definitely return for other services if needed and recommend at the drop of a dime.

This place used to be fantastic but three times now they have screwed me over. They repeatedly have vets leave early even when they have appointments scheduled. When my cat needs a refill on his medication, every time, that vet is suddenly not in and we have to bring him back for another appointment where the vet still left early. They send emails claiming your cat needs a rabies vaccine which is required by law and then give you attitude when you get there claiming that he didn't need it for another month despite sending the email saying he did. They never confirm anything about the appointment with you beforehand so this could be solved. They lie about what your cat really needs to try and make you spend more of your money, time and gas with them. Half of their vets act like the hate cats and find them disgusting. Customer service is abhorrent. Nothing is ever done to fix the problem. Dont bother making any appointments past noon here, they're going to send the vet home at three so they won't be able to help you. Three times we have been here they've claimed to just not have prescription pads to refill any medications. I am so tired of being screwed over and then given attitude by this hospital. It used to be incredible with incredible vets that I felt cared about my babies' well being but I'm guessing those vets moved to better practices.

Unfortunately we had to put our fur baby of 16 years to rest Halloween morning. Banfield was so amazing at helping us through the process and taking care of our sweet boy. Staff was very supportive and amazing through the whole process.

My dog had an abscess on her behind and it needed attention. The doctor was not there as he left to take care of another emergency. So they called and said that I could take my pet to Banfield on stephany in henderson.....far across town from the eastside. They did a good job fixing her up and sent her home with a blanket so that her wound would not be leaking all over my car. They sent her home with meds. They did a good job as my pet is much happier now that she is not in pain.😁

I visited banfield to have my dogs ear issue diagnosed, as someone who loves there pets but is knowledgeable about vets I came to also inquire about the wellness plan which in comparison to other vets and insurance plans offers no value. Before looking at his ear they attempted to collect $150 from me in vaccines and calming medication to better assist. With the medication being the "only way" to diagnose his issue i paid a quarter of the price to then be scheduled next day for a wellness check which is to be complementary after the medication fails they then give me a option which would have been a cheaper option available the day prior. In other words they strung me along in a game of finances in which they profited off a person love for there companion over a solution or even a simple diagnosis which would have proved more effective in earning another customer. Do not contact Benfield unless you desperately seek to be swindled. You would have better chances saving your loved one on google as an untrained unregistered uneducated home vet.

They took our dog right away, didn't make us pay an emergency deposit up front. The Dr actually listened to me instead of doing unnecessary and costly procedures. And when it was fine to leave and we couldn't pay the whole bill, they actually let us go on his faith that we will pay when we can. Which we will. Hands down they saved Freckles life!