East Bay Animal Hospital

I have two dogs under Dr. Moores care. I am overall very happy. I appreciate her practical and straightforward approach. Sometimes I can have my mind made up about the way I think my boys should be treated ( holistic meets medical). I always feel respected and heard, and Dr. Moore and staff respect my views. Customer service is excellent the girls there are super sweet. Theo had boarded with them before he is a bit challenging to handle. I have seen numerous times where Dr. Moore and her staff get on the floor and take their time to slowly earn his trust. We never feel that we are taking their time or rushed out the office. My other meatball Noah has chronic ear infections and skin issues. Dr. Moore Has done more than most of the veterinarians my dog has seen to send the sample to a lab and find out specifically what antibiotics work and actually fix the problem. I appreciate, knowing that I can trust your practice, and that my dogs are well taken care of when I leave town. Because I’m sure like many our pets are family. Miller Family

WOW! Delivery and attitude can make or break an experience and today our experience has completely broken us and made us realize we need to find a new place to take our fur kids. If the doc is loaded up with appointments, that is understandable. Say "we are fully booked, but if you drop him off, we can work him in, if you like". Instead we were met with with attitude and resistance when we walked into the door. We decided to try an emergency clinic since this office automatically said they cant help if.... without even looking at him. All around it was the attitude behind the poor choice of words that have turned us away. We will find a new place.

These people are sheisters. I was double charged for medication they prescribed for our dog. When I realized this happened, I brought it up to the receptionist when we returned for a follow-up visit who was so unbelievably rude, insisting she was in the rite. After sitting in the exam room for almost 1 hour the doctor came in for 5 minutes to take a look at the dog and they charge us almost $70 for a follow-up visit, she did credit me $60 for her screw up but never gave any apology whatsoever. (Zoey Moore)

Dr. Moore has cared for our dogs for years. She's brilliant, kind, and treats our babies like her own! One of her staff members, Ellen Gallo, goes above and beyond to ensure we have the best experience possible! They are like family to us.

I recently brought my nervous dog in for grooming. The entire staff is outstanding! They are all so caring, friendly, and competent. I am so happy with how they treated my fur baby, their procedures, and their prices that I will be making them our new vet's office when it's time to renew my dog's shots. If you're in this area and need a vet, please give them a try. I think you'll be happy with them too. Thank you East Bay AH for taking such great care of my fur baby 😊

Dr Moore and her staff are very professional, kind and patient. My Maggie is a White German Shepherd and like most dogs doesn't care much about visiting the vet. They know exactly how to handle her and I am always part of the process. Maggie hurt her leg recently and I took her to see Dr Moore and I was pressing the need for an Xray. After a thorough exam of her leg Dr Moore said that Maggie had fluid around the injury and she wanted to do treatment to the area with a Red Laser. Well, she made the right decision and the Laser treatment was less expensive than the Xray. Maggie is all better and I am grateful... FIVE STARS ALL THE WAY..😊

I want to share this about East Bay Animal Hospital. My family and I recently put down one of our cats and a dog. They were precious to us, as you can imagine, and the whole process was a whirlwind of emotions. I sat in with our cat as Dr. Moore went through the process. She was so kind and concerned about my feelings, and, made a point of explaining to me what was happening, step by step. She asked if she could pray with me during the final moment. She held my hand as I held him. I was sobbing the whole time. This was totally unexpected and so comforting. I will never forget it. I will trust her and her judgement with any pet I have. My mom and sister were there when our dog was put down. I know they feel the same way. Dr. Moore and her staff are good people. I highly recommend you let them care for your pet.