Banfield Pet Hospital

We drove 15 hrs from El Paso, TX. & made an appt. For Yoshiben's comprehensive exam, Dr. Thibodeaux & staff were so kind to fit us in during their lunch hour & doing his exam we very appreciative of the care & coordination to my service dog & myself. 5 stars all the way...Thanks again..

MaxiMillion Rudolph is Pit Bull Terrier, he was 3 weeks old who he came to Banfield. He has received the most Wonderful care, we are so Very Proud... The Assistant and the Doctors all of them are so very Kind and Attentive, and every visit is such a joy to witness and watch them while they work with Max...

I got an email with a coupon for a free visit and exam. I am currently in a tough spot and have been staying with my 2 Shiba Inus in my van off and on since December. They have been happy and healthy until recently when both of them developed a nasty skin condition. I was looking for resources to get them some help and brought my female in to be examined. As soon as they heard "trying to get money together for treatment" it was over. They gave her a diagnosis of flea allergies (with no tests and barely looking at her) and wrote up the estimate I asked for. I tried to get them to look at the giant sore on her neck but they didn't. I told them I did have some money with me but the exam was already over. I was hoping to get her some antibiotics and some advice on treating the wound and keeping her comfortable. I was handed a print out saying "congratulations. Based on today's exam your dogs eyes, lungs, urine, teeth etc. are all healthy and normal." How would they possibly know that if they never checked any of these things. These dogs are my world. I get that this was a free exam but seriously??? They did not seem at all interested in helping my poor baby get better. Just $$$. I am working 3 jobs and saved up enough to get them both treated now and in the future but I will take my money to a vet that actually cares!

I love Banfield and highly recommend them to anyone looking for quality care for their fur babies. The staff is always friendly and helpful. They are extremely knowledgeable and truly seem to care about their patients.

Always great communication- easy to schedule and they take such good care of my pet

The veterinarian was I can’t say she was nice. She was acting nice but she didn’t help my dog situation at all. I had for a free visit. There was nothing free about this visit at all. Just to get the veterinarian to walk into the room with 100+ dollars it was obvious she had infections on her paws and she says it’s just due to licking. I watch my dog very closely. It may be due to licking, but absolutely no not all of it, the problem is I am disabled. I’m trying very hard to care for my dog to keep her comfortable and when I noticed what was happening to her, I had to scrape up the money to bring her just to get the vet to glance at her for five minutes it costover $160 and she didn’t do anything. She did was tell me that my dog was licking her paws that’s it!

Sim Sim is our first pet we ever owned. The staff and both Vet were Amazen. Very happy and excited with service.