Animal Emergency Clinic

Saved our dogs life It was every pet owners nightmare - waking up at 4AM to find your dogs kennel full of blood. No explanation, on a Saturday. I called ahead of time so they were expecting us. It was early and they took her back right away. She was in a poor state and needed to be hospitalized. The receptionist helped us go over financing and went out of her way to help us consider every angle. Offering us coffee and tissues. While we considered options and ran tests she went critical - her body shutting down. We almost lost her. But the vets and staff? Calm, professional, responding instantly. We went back to see her for what we thought was the last time. They were able to stabilize her with utmost care. I couldn’t have trusted anyone else to have cared for her. Leaving her there was hard — but they cared for my baby and acted with her best interests. They treated her with love, affection, and respect. She got all the care she needed and thanks to them — My dog is alive today.

They took great care of our pup, Louie after he had surgery. The staff was knowledgeable, friendly and made us feel very comfortable. They were easy to access along the way when we wanted to check in or had questions. Thank you!

Even though we were at the clinic for a difficult issue with my daughter’s cat. This sweet girl has long been so helpful as a comfort. The eventual conclusion was that it was time to say goodbye. The compassion from the staff, especially Dr. Park was exceptional and genuinely sincere. They very gently walked her through the process and allowed

We had a great experience when I brought my Larry in for a sinus infection and back muscle strain. Even though it was a Saturday, the staff triaged him as soon as possible. They.kept us updated throughout our time there. The doctor and staff were kind. The doctor was very thorough, explaining exactly why Larry was in pain and provided a clear recovery plan for his back and sinus infection. They were transparent about the costs upfront, and I felt like Larry was in compassionate hands. We highly recommend them for any pet emergency!

After a traumatic situation where my dog was attacked by another dog, we came to this facility seeking care. Unfortunately, our first interaction at the front desk with Kala was very disappointing. Instead of being met with compassion during a stressful time, she was rude and unpleasant. When I went to pick up my dog’s discharge papers, they were simply thrown on the counter instead of handed in my hand. In situations like this, a little empathy goes a long way. While I appreciate the medical care provided, the lack of professionalism and compassion at the front desk left a lasting impression. I would not recommend this facility based on that experience.

I brought my cat Teddy in late on a Friday as he was straining to urinate and was in a lot of pain. They very quickly assessed him and determined it was a urinary blockage and would require a few days stay with them. They were very up front with the cost, and when he didn't require some of the items initially quoted I was refunded for them without even asking. The staff was incredibly compassionate to my baby, and gave twice daily updates. He was also sent home with very detailed instructions on next steps and things to monitor for. I am SO grateful to the staff there for saving my baby. Thank you so much for your skills and kindness to us.

This was an absolutely awful experience. I had to bring my dog in at 4 o’clock in the morning. The tech that finally came to the front door did not introduce herself, she just said OK let me take your baby. I said I want to speak to a veterinarian. I don’t want you to take my dog in the back until we have a conversation about what’s going on. She got puffy and upset and said OK come into this room. Then another tech came in. They suggested putting IV in. Finally the veterinarian came in. No one introduced themselves. No one was asking appropriate questions about the history about what was going on with my dog. The vet asked me a total of four or five questions. When I ask more questions, she really didn’t have an answer. I told them I wanted to take him to my regular veterinarian when they opened in the morning and make a decision about end of life. They would not leave the IV catheter in place. And the veterinarian did not even come back out into the waiting room to talk about the estimate that she had created. She did not even have the decency to talk about plan of care and what my options were. She just refused to have a decent conversation with me. Very poor customer service. She never even told me her name. The receptionist went over the invoice with me. And I asked what the doctor‘s name was. And she told me. Labounty. She’s not on the website. They charge me $250 for a an "exam". Extremely overpriced and very terrible customer service. Do not recommend.