Kailua Pet Hospital
Kailua Pet Hospital stands out for its compassionate care and expertise in treating a variety of pets, including exotic animals. The team ensures a thorough and transparent approach, with veterinarians who take the time to explain procedures and address concerns without pressure.
Known for its affordable pricing and personalized service, the hospital fosters trust through attentive follow-ups and a welcoming environment. Clients appreciate the detailed attention and genuine concern for their pets’ well-being.
Features and services of Kailua Pet Hospital
- Identifies as Asian-owned
- Wheelchair-accessible entrance
- Appointment required
Kailua Pet Hospital is in position 3 out of 6 in Cat Veterinarians in Kailua
Customer Reviews
Kailua Pet Hospital has a rating of 4.4 out of 5 based on over 141 reviews on Google
I will follow Dr. Thornburg wherever she goes! She has been our vet for 4 years for a few of our rabbits. She has done 2 neuters & 1 spay for us and even walked us through an accidental litter. Our buns were in such great hands! From checkups, the actual surgeries to removal of stitches, follow up calls, wounds, nail trims, meds, questions, whatever it was; Dr. Thornburg gave lots of reassurance & gentle, confident care. She never made me feel wary. Rabbits are considered "exotic" pets so they require someone more specialized & knowledgeable in them. And that she is! I can’t sing her praise enough 🙂 Thank you Dr. Thornburg!!!
Amazing, friendly staff! They took great care of me about hearing my concerns and not pressuring me to do anything I wasn’t comfortable with for my dog. Made me feel heard and they took amazing care of my little doggy. They also have some of the best prices I’ve seen in the area. I’m very happy with Kailua pet hospital
I’ve had all positive experiences with Dr. Thornburg. I have a senior dog with lots of skin and ear issues and they are always very kind and explain everything thoroughly. She provides me with multiple options when it comes to my Rudy’s care. Her vet techs and front staff are also lovely people and you can tell they truly care for the animals. Prices are so reasonable. I am conditioned to expect the vet to break the bank but was pleasantly surprised.
We decided to bring our pets here after moving to Kailua and Jaegan was so helpful figuring out how to get our cats prescription food here! That was 2 years ago and since then we have had nothing but positive experiences here. Dr Lichtensteiger is great! Our dog Cora had pancreatitis back in February and was pretty sick. Before we knew what was going on he laid out our options for testing with money in mind so we could make an informed decision from low to high cost as to how much testing we wanted to pursue. Once we knew the issue and got treatment, the staff called us for a couple of days afterwards to follow up and make sure Cora was able to take her meds and was doing okay at home. She recovered quickly! It meant so much to have that follow up and support, you can tell the staff here really cares. Highly recommend!
There are so many veterinarian practices in Kailua, but we LOVE Kailua Pet Hospital. Dr. Thornburg is my favorite vet I’ve ever worked with. Unlike another practice we’ve been to in Kailua where they take my animal "to the back" for the exam, Dr. Thornburg performed the whole exam with me in the room and explained everything she was doing/looking for. She was extremely thorough and knowledgeable. I appreciate that she answered my many questions with a lot of patience. My dog is an anxious dog and she was very loving to her. I think all veterinarian hospitals are expensive here, so at least we found one where we love the doctor. Staff is always friendly up front too!
Im so glad I was able to get into this clinic the day I called! Back story - I used to bring my old dog here years ago. When my family came back from Japan with a new dog, this office wasn’t open. My dog was not acting like his usual self. His normal vet could not see him. I was told I needed to call around to other offices. I noticed Kailua Pet Hospital was open and decided to call. The gentleman who answered the phone at the front desk was so helpful and got me in within an hour. Dr. Thornburg was amazing and my dog felt comfortable with everyone in the office. It was decided that my dog more than likely injured his neck. We were sent home with meds that visit to help him feel more comfortable. Thank goodness he was able to be seen and the doctor figured it out, because he was in so much pain and the next day he was feeling so much better. Thank you Kailua Pet Hospital! We’re glad to have you back. Bonus… they give a military discount!
Do not see Dr. thornburg. She has the worst bedside manner and attitude that I have ever come across. She comes off like she does not care about the well being of your pet. Multiple times I have heard he talking in a disrespectful disgusting tone and saying the most rude things when I was in the exam room and she was in the back room. You can easily hear through all the walls. I had wonderful experiences with the rest of the staff but I do not want to bring my dogs to a vet office where I feel that there is a doctor that will not give them the best treatment or care about their well being and comfort. Please seek pet healthcare elsewhere to avoid any upsetting interactions with Dr.T.
Information about Kailua Pet Hospital
Address
Kailua Pet Hospital is located at 111 Hekili St Ste 104, Kailua, HI 96734, United States
Phone
The phone number of Kailua Pet Hospital is +1 808-263-8863
Website
The website of Kailua Pet Hospital is: pethospitalsofhawaii.com/kailua-pet-hospital.html
Business Hours
Monday: 09:00–19:00
Tuesday: 09:00–19:00
Wednesday: Closed
Thursday: 09:00–18:00
Friday: 07:00–17:00
Saturday: 07:00–17:00
Sunday: Closed