UrgentVet

I did not know there was an Urgent Vet in my area. I saw they already had good reviews, and now I know why firsthand. At 2 pm an issue arose with my dog, and I was able to secure an appointment online shortly after they opened at 3 pm. Scheduling, check in at a kiosk was simple. Taken to a room immediately. Triaged to get the Process started. There was a wait in the room to see the vet due to other pets being seen which is understandable, I was kept informed by the team. My dog was very comfortable around the Vet (Dr Strickland) and Tech (Darian). They did not try to add on tests not needed. They were thorough and reasonable in the plan and explanation of care. Prices were on point for a visit, fecal tests and medications to go home with. They even called the next day to check in on how he was feeling. This team worked well together, was gentle, friendly and talented. Highly recommend Urgent Vet in Joliet. Wish this company was a primary care site for preventative care. They were great. Thank you!

We had to do end of life care for our dog that is 16 1/2. We were treated so kindly by everyone who works there. I would recommend if you are looking for someone to treat you with respect and kindness, you consider the team at urgent care. Our regular vet was closed and we were referred to an animal hospital and not even charged for our initial consultation. Based on her failing health, we chose as a family to return to the urgent care because we knew they would treat us well. If you’ve ever had a good experience with a vet, you know how important it is for our animals to be treated with dignity. You couldn’t pick a better place.

My little 13 year-old dog was throwing up was not able to get him to the vet in Ottawa for three days. Someone told me about joilet And I’m happy that I went and got my little boy looked at. I can’t remember the vets name. She was so sweet. My dog loved her and when she explained to me everything that was wrong she was very thorough. Plus she just seems like a genuine good person. The only thing I didn’t really like of course was the pricing. I mean $1100 for some blood work And some anti-diarrhea and nausea medicine yikes!! Other than that, I can’t complain my Teddy is doing better and that’s all that matters.

Check-in was absolutely painless. Did it all online. Brought my cat in after he had a fall. I love that they come out in our transparent with all costs. Lined by line transaction showing what all of the fees were. Provided excellent service. Wonderful care would highly recommend and hopefully we don’t need them but if we do, I know they’re there.

I took my dog to UrgentVet in Joliet. She could barely walk, and wasn't eating. All of the staff there were friendly, professional, and informative. They shared the results of blood tests, x-rays, and the physical exam. They explained her diagnosis and recommended home treatment. Because it's urgent care, we were there for a couple hours but part of the time is waiting for test results. They called the next day to check on my dog. Although it took my dog not being well to go there, I would definitely take her there again, if needed. While I have no other urgent care costs to compare this visit to, considering everything they did, I don't feel the cost was out of line, and they gave me the option to decline some of the recommended treatment.

First of all i want to thank everyone that was there on Saturday when I took my princess so understanding and so helpful my baby is gone now and it's so painful but Im glad I took her there once again thank you very much everyone. May God bless you all. Marta Gonzalez

I had a very heartbreaking experience recently but the vet here was so compassionate. My cat of 16 years lost a lot of weight and was super sick and jaundice. We saw her getting older over the last year but in a few days she stopped eating and was sleeping more. We took her to urgent care since it was a Saturday and our vet was closed. The wait to be seen was long and I didn’t like the tech who came in the room. She wasn’t compassionate and despite me crying was going through consents to post pictures of my pet. I knew I was losing my girl. But the vet was outstanding. We had to make the difficult decision to allow my girl not to feel pain anymore. The vet cried with me. She asked me what Shirley’s favorite things to do were. I reminisced about her batting her tinkle balls all over the floor and chasing them in her sounkier days. She was truly one of the loves of my life. My husband couldn’t be in the room for her passing - it was too hard for him. But I got that moment with my kitty and a vet who shared in my pain of loss but also made it something to focus on the good. I’m still heartbroken but I know her passing was peaceful, she got to be with me and the vet who knowing her for a few short hours, loved her too.