BluePearl Pet Hospital

Took my 2 year old Labrador to Blue Pearl after VCA Ontario nero couldn't see him as an emergency after waiting over an hour. My dog was completely down. When I arrived at blue Pearl after I signed him in and got back to my car they were waiting with a cart to get him. The staff took great care of him and didn't make him wait. They explained everything in detail. Dr. Pettigrew the Neurologist took his time explaining everything and answering all my questions. He stayed over night and the nurses took great care of him. I'm very pleased with the care and compassion the staff showed toward my lab. Thank you so much for making a very difficult time easier.

I am extremely disappointed in the care my dog received at BluePearl Specialty and Emergency Pet Hospital. My dog, Angel, had documented worsening lab values and a clear clinical decline, including not eating. I repeatedly contacted the clinic asking for help, medication, and further evaluation. Despite this, there was a delay in treatment and no sense of urgency. What is especially concerning is that her primary veterinarian was out of town, and there was no appropriate coverage or doctor available to step in during a critical time. Within days, her condition rapidly worsened. Her BUN rose significantly, and she required emergency hospitalization. We spent over $4,400 in emergency care and $900 in compassionate services, only to lose her. As a healthcare professional, I understand how important timely intervention is — and this was not it. This experience was not only heartbreaking, but also preventable. I would strongly recommend that pet owners ensure there is active oversight and timely response when their animal’s condition begins to decline.

There are no words to express how greatful we are for the level of care the Emergency and Cardiology teams provided to our Rocket dog. 4 months ago, we took our little man in with labored breathing and he was diagnosed with congestive heart failure. With the guidance of the teams at BluePearl, we were able to enjoy four additional months of bonus time before ultimately deciding it was time to say goodbye. The team was super responsive when we called to check on him during hospital stays or sent emails to ask questions about his meds. They were super compassionate when the time came to say goodbye and took us back to a quiet room where we could spend our final moments together. When we picked up his ashes, they provided us with pawprints, noseprints and some of his fur. While I hope we never need to go back, I will never hesitate should the need arise.

We do Frenchy rescue and have had multiple patients get excellent care for several issues, especially Dr. Pettigrew and the neuro team who have helped several of our dogs through major surgery and recovery. Highly recommend!

We took my Australian Shepherd in who has stage four AGASACA to get some medication to make her more comfortable and help control her diarrhea. We had been to our family vet and an oncologist before this who could not help us. The oncologist said that they did not prescribe any long-term medication’s unrelated to surgery or radiation and our family vet said that this was way over his head. After everyone refused to help us, we were referred to Blue Pearl ER. Dr. Brown was very understanding and supportive of our situation. She conducted a full blood panel and gave us some ideas of what we could do to help her. The blood panel was around $700 but this really gave us peace of mind and knowing that we were doing the best we can to support our baby girl in her final days. We did not need to have an appointment. We just walked right in. The whole process took around 2 to 3 hours on a Friday night. I would definitely come here again if we are in the area.

The staff and doctors at Blue Pearl gave our cat Beef exceptional medical care while at the same time treating the human members of our family with professionalism and compassion. The doctors checked in with us at regular intervals, explained care in a detailed and understandable manner and shared anecdotes about Beef that let us know they were giving him the love he needed while at Blue Pearl. Dr.’s Kim and Mullins are exceptional! We appreciate and would highly recommend Irvine Blue Pearl to our friends and family.

This place is amazing. My dog had injured his tail in the early morning hours. I contacted them and they were able to answer my questions and evaluate my dog on arrival. We did have to wait a bit after his evaluation but the front desk was so accommodating. They checked on me repeatedly and even gave us an area not occupied because i have a reactive dog. The doctors were informative and communicative. The entire process they updated me on my options, and what they felt was best. The didn’t try to pressure me to get anything I didn’t want or to pay for something expensive, which I was nervous about because other emergency vets have done this to me in the past. They patched my pup up and the price was more than fair. I’m grateful to them.