Independence Animal Hospital

Chain of hope helped me put Ham down after nurological issues due to exposure to unhealthy conditions at the complex I live. At first they were extremely nice and compassionate they seemed a little irritated that I wanted to stay with him till the end. I was back there grieving my dog for about 10 minutes a nurse pops her head in and says that the chain I hope is going to call me and that I need to answer it and can you believe it the lady from chain of Hope is telling me that I need to get up and leave out of the side door or their independence animal hospital is going to call the Independence Police to make me leave I guess when you pay for things like this yourself compassion and basic human decency is included in the price. He was my ESA for 5 years they did all his shots and I thought they was so great...they could have told me it was time to go...seen other reviews where other people got all the time they needed...like I said I guess compassion is only included when you pay with your own money and don't have the need for Chain of Hope to help. The way they chose to handle this was disgusting and unkind AT THE LEAST

Absolutely the best. For honestly,reasonable prices, and up front no sugar coating things. Brought my big boy cat in last week found out he has diabetes. And now hes on insulin and is making a remarkable recovery. Thanks to all the staff there 🙌

The most compassionate place. Took my elderly cat after a string of events led to emergency situation. The nurse quietly listen while I went through every event. Then told her what my current financial and life position was. The doctor came in prepared and the nurse told me I did not need to go through the whole series of events again. Dr gently and compassionately put my 20 plus year cat out of suffering. They allowed me all the time I needed to say goodbye. They showed my friend and I the back exit so grief did not have to go through the waiting room.

Our pets have been patients here for years. The veterinarians and staff are the most pleasant people ever. They truly care about you and your pets. I want to thank the staff for all their compassion and care they take with each visit.

We took our cat here for a dental cleaning. Primary reason was because it was so much less expensive than other places, including that it was a set price for the whole service, so no surprises. They were kind, efficient and thorough. Even though it's a distance from me, may be one of my new go to places!

Showed up with an appointment today that I had made early last week for a cat spay. Was rudely turned away. Told me they didn't accept walk-ins and were extremely short with me. I walked out honestly thinking I had gone to the wrong place! Double checked my phone records and confirmed this was the place I called last week. If they can't keep an appointment or offer basic decency in their communication, I don't know how I feel about that clinic performing surgery on my pet. Maybe I just dodged a bullet here, but they could really work on their customer service and appointment taking skills. Will not be rescheduling. Found a cheaper and much more caring veterinarian.

Many of my family members, friends and myself have trusted Indep. Animal Hospital for many years to take care of our pets. I won't take my pets anywhere else because I trust the doctors. Their fees are reasonable as well. I do wish the office would accepy appointments. The wait time can vary from 20 mins to well over an hour so you must plan accordingly.