Thrive Pet Healthcare - Hurst

This is what n regard my visit today! 11/01 the front desk assistant! My appointment was at 11 and I was 11 minutes late; she gave such an attitude with my dog she always gets excited when she goes there, other assistant they just pet her and move on, this woman yelled at my dog to not jumped on her and pushed her! This is unacceptable! My dog has been medicated with trazedone, since last night and she tell me I had to reschedule! Policy is 10 mins to me late! Really? 1 minute just because you don’t like the dog or you are having a bad day? No ma’am! I have been a member since 2018! And today that person makes wanted to cancel my membership! Im done. If she doesn’t like people or animals then she should not be working in a client face environment! I wish I got her name, but she was the lady on November 1, 2025 at 11:11 am! 11/07: UPDATE! After this incident, I got a call from the Manager Practitioner and she apologized about what happened. I appreciate she took the time to check the cameras ON her day off and immediately reach out to the Medical Director ! I am incredibly thankful for the service I received today! No surprise since this is the service I have been receiving from this location since 2018! Yes I absolutely will continue coming to this location. 1 incident in 7 years I can deal with that! Again thank you for reaching out! My name is Maria Crespo Ferry.

I brought my female Cane Corso here after it became clear to me that my previous vet doesn't like the breed and I didn't like his attitude towards her or my other Cane Corsos. Her care at Thrive was fabulous! Staff and vet were very professional and caring. She was treated like a good girl instead of a menace. She was relaxed and well behaved because of the way the staff treated her. The charges were very reasonable. This is our new vet.

We had a coupon for first exam free. We booked an appointment and was told that there was a 10 minute grace period. We arrived about 6 mins late and was then told that we'd have to wait for someone to cancel then we could see the vet. We were also told that it could be three or four hours. We were then told that our bill could be expected to be around $670.00. We left and went somewhere else. Classic bait and switch tactics and I will never do business with anyone who attempts to steal money from me. Hopefully this review will help someone to make a informed decision before going to these types of shady businesses.

Our Blue Heeler had hurt her back left leg. She was x-rayed, nails trimmed and rabies shot given. We were very pleased with her care.

Everyone is great. Never an issue. Today we saw Dr Bone and Lindsey. They were especially nice and kind to Drogo. Would recommend the entire team.

The veterinarians that work there are absolutely fantastic. They took care of our Dachshund Oscar. We left with a full metabolic panel. Very impressed, we will be back.

It was our first visit to the vet, and they handled our boy mittens (cat) with much care. Very polite to us. Definitely do their jobs with care and for the right reasons.