Vetco Total Care

The standard of care and operations has definitely improved at this Vetco. Dr. Pugh is kind, knowledgeable, and takes the time with you to care for your pet. My first interaction with her was over the phone about a year ago and it made an impression before even meeting her in person. Delta, the veterinarian assistant was great. Very thorough in our intake, took the time to ask all the questions, I could tell she cared about her job and cared about my dog. Brandon has always been amazing and shows genuine care and intentionality. We've been taking our dogs here for about 5 years and a previous vet was less than adequate. The team there now is the best I've experienced. Thank you Dr. Pugh, Delta, and Brandon!

Dr and staff were wondeful! They took very good care of my sweet girl Bode Lynn. They listened and were attentive and were very informative 👌🏻 my sweet kitty is back to feeling herself.

Reasonable care, quick appointments. Don’t love that the random vets who aren’t there often seem not to know what’s going on with your pet or what was recommended by the vet who saw them last. Also, they never seem to remember that my dog is male, even right after his "exam." Also, when I call, I’d love to be able to talk to someone in Highlands Ranch instead of someone in a far-off country who clearly isn’t popping into the next room to check with the doctor about anything.

My old Aussie/GSD girl Kira had a nasty looking open wound on her leg, not sure when or how she got it as she is very furry! I took her in and Dr. Pugh was super helpful and did not try to upsell me to get more work done but listened to and addressed each of my concerns, and took care of her too. I know the care was great because they said she was a very good girl!

Highlands Ranch vetco is a great place to take your pets. Staff is very friendly, professional and accommodating. I trust their advice and recommendations. Online appointment scheduling is very convenient. I think the rewards program is worth it. I save on food, litter, receive monthly rewards towards food and litter etc. PLUS vet office visits (not including tests, prescriptions etc.) are covered. This works for me.

The people with the bad reviews about the staff clearly didn’t interact with the same people I did today. I brought my dog in, and every person there was so kind and understanding. The diagnosis ended up being bad news, but they handled my emotions really well and have worked with me to provide the best care within my budget. Great follow up as well. This clinic isn't even remotely close to me, but I will definitely be coming here regardless. Update 4/17: I unfortunately had to put my dog to sleep 4/4, and it was my first time putting a dog to sleep. Although the situation was devastating, I’m so glad that it was here. Staff was amazing. Dr. Pugh was so amazing and patient and explained the process to me- I truly felt like she cared for my dog like he was her own. The cost and packages were very thoroughly explained to me- even sent me grief resources after. The company they partner with for cremation services was amazing as well- I paid extra to get ashes back, the urn and presentation is beautiful. Brandon (? I’m bad at names, I’m sorry if that’s not right) at the front is so kind and approachable. If I get another dog, this is my vet. I will always recommend them. Thank you all for everything ❤️

There was a minor scheduling conflict and my appt wasn’t located in the system, but Dr. Schilling and staff still accommodated me and let my pup be seen between appts. So thankful that they were able to squeeze me in even on a full schedule since I drove in from across town! Dr. Schilling is very thorough, informative, and patient—she is by far one of the best vets that we have been to, even though I never got to see her in person (COVID precautions)! We came in for a limited exam for a skin condition but she still caught other problems that have been ongoing. Highly recommend this place, thank you for the amazing service! -Sugar