Countrycare Animal Complex

This was the best vet experience I have ever had. The receptionist that I spoke to when making the appointment was so sweet and patient. We talked for almost 30 minutes and she addressed all of my concerns. My dog Maple has a fractured tooth, And she is scheduled for next month's cleaning and an extraction of the tooth. I have been looking for a holistic vet and I'm so happy that I found you guys. You are all very understanding and respectful with the holistic decisions that I make for my fur babies. I drove from Appleton and it was so worth it. Thank you Dr. Strickfaden and team! ❤️

Dr. Strickfaden and Brooke K. were truly amazing on such a heart wrenching day. They were so compassionate and loving, not only to my Dyson but to us as well. They moved at our pace as we said goodbye to my handsome man. Sad situation but it felt like they loved him just as much as we do and that feeling was the same at prior appointments too.

Dr Strickfaden and Cassie took great care with my Josie who tends to be a little nervous at her vet apts. They listened to my concerns and addressed them with the same level of compassion I would have for my own pet. Highly recommend!

Country Care is a wonderful resource for my little lovebird (Chuck). The front desk staff is exceptionally professional and friendly (even remembering Chuck each time we visit for an examination or boarding). Dr. Heintz is totally professional and kind: always clearly and succinctly describing the process throughout the examination. She and her assistants are delightful. I always know Chuck is in good hands. It's always a pleasure. Thank you all very much!

The kindness and care that the entire staff gave to my dog and family as we had to make a difficult decision was so much appreciated. The loving manner in which my dog was handled, the careful testing to help us make an informed decision, the genuine concern for our feelings, and the loving gentleness given in Bandit’s last moments really helped us feel at peace. Thank you Dr. Strickfaden and assistants for your help during this heart wrenching time. This is a caring staff who provide excellent care. They even sent a lovely card of condolence.

They take great care of my dogs whether it's for vet care or boarding. They are always professional and prompt as well as caring. They answer my many questions with patience and even with some of my dogs' unique needs, they went above and beyond to ensure they were comfortable and well-cared for.

I don't normally leave reviews, but I feel the way my pets were taken care of on two different occasions has made me want to write about my experiences here. Last fall my 16 year old dog started having small seizures and the only way my dog would be seen was to leave her there from 7:30 in the morning until late afternoon. Leaving my already fragile dog who was terrified of vet there all day was not an option for me and they would not offer me any other options. They told me I could wait in the parking lot all day for her if that would make me feel better! I was crying and begging for them to see her with me there and they wouldn't do it. My dog sadly passed a week later. Yesterday when I called urgently needing to put my cat down because when I arrived home she was unable to stand and in very bad shape they told me they could get me in Monday afternoon! My poor girl would not have lasted through the night and they didn't care. My only option was to take her 45 min to an hour away. Thankfully Animal Hospital of Howard got me in within an hour and I'm not even a client of theirs! And you know what the vet said to me "I can never turn away a suffering animal that needs my help" Imagine that a vet with compassion for an animal! I'm so grateful this vet helped me when I desperately needed help for my girl! Another kicker here after I put my dog down, because they hadn't seen my other dogs I was considered an inactive client and they couldn't find my name. So I guess if you're not spending thousands of dollars a year there you don't mean much to them. I moved my dogs and cats care to them thinking that they would be taken care of no matter what and clearly this is not the case. I will unfortunately be leaving this clinic since I cannot rely on my animals receiving care when they need it!