Buddy's Vets - West

A little bit expensive, especially for the prescription, but I couldn’t give them any less than five stars since they were able to slot our girl in for an urgent care appointment in the very same afternoon I called them. Really nice place, as well. It’s updated and clean. Another review mentioned how it doesn’t smell like a vet, and it that still rings true. The receptionist, nurse, and doctor were all very friendly and informative. The nurse asked many questions, and the doctor explained to me what she was doing during the wellness exam as well as how the process of the urinalysis works. Her explaining it to me gave me the ability to understand why I was waiting for as long as I was. We have multiple animals, and I am thrilled to finally have a place in Green Bay I can take them to without having to scramble looking for a good vet. My girl just started her meds for her UTI, and I can’t wait to see her back to normal in just a few weeks! Also as a side note; I sincerely wish they would offer a payment plan option. We have had several financial emergencies over the last month and getting our dog the care she needed has hurt us quite a bit. Over the phone they did refer me to apply for CareCredit, but due to my current credit situation I was denied. We made it work regardless, but it would be nice to have an in house option made available.

Dr Abby & the staff at Buddy's are wonderful. My daughter's cat recently had to recieve ER vet services elsewhere for a blockage, but was still straining. We brought him in for follow up treatment & he spent 2 nights. The staff is kind & caring. They even allowed me to bring my daughter in so she could visit her beloved pet. They sent us pictures & updates. They even included a picture of him with the emotional support toy that she wanted to make sure he had for comfort. Dr Abby took time to speak with her & put her at ease. Our cat did end up having another blockage & we had to put him down at the ER vet over a weekend. Staff called to check up on him, & expressed sincere condolences when I advised them of the outcome. We even received a touching card in the mail, where they shared tidbits about his personality. I'm grateful for the care & compassion that our whole family received.

I cannot say enough good things about this vet office and the care we’ve received here. My dog, Penelope, is extremely timid and very nervous around strangers, which can make vet visits stressful for both of us. From the moment we walk through the door, the staff goes above and beyond to make her feel comfortable. They immediately greet her by name with a treat in hand, which helps ease her anxiety right away. One thing I especially appreciate is that they always bring us straight to a room instead of making us wait in a busy waiting area with other people and dogs. That alone has made such a huge difference for Penelope’s stress levels. We also never wait long to see the doctor once we arrive. We always see Dr. Abby, and she is absolutely AMAZING with Penelope. She is incredibly patient, gentle, and understanding. Penelope is definitely not the easiest patient, but Dr. Abby takes her time, allows me to help during the exam so Penelope feels safer, and never makes us feel rushed. She always spends plenty of time with us making sure we fully understand what’s going on and have a solid plan moving forward. Every single staff member we’ve interacted with has been kind, compassionate, and genuinely caring. This has truly been the best experience we’ve ever had at a vet office, and I would absolutely recommend them to anyone looking for exceptional veterinary care.

My dog was brought here for a routine check-up, which initially seemed to go well. He was prescribed medication for arthritis, but shortly after starting it, he began experiencing symptoms we believed were a reaction to the medication, including loss of appetite, excessive thirst, and a weakened ability to walk. We called to request a refill but first asked to speak with the veterinarian about these concerning symptoms. We were told she was unavailable at the time and that we would receive a call back, but we never did. We followed up with another call, were again told the vet was busy, and once more never received a response. Unfortunately, we later discovered that a cancerous mass nearly half a foot in size had been missed during the initial exam. This was not identified by Buddy’s Vet, but by another veterinarian who was able to detect it simply through a physical examination, without any procedures. We were also told that a mass of this size would not have developed in just two weeks and should not have been missed and was too late to do anything. So to Buddy's Vet for letting my dog pass away.Thank you for trying to delete my review as well, I was only looking to give an honest review of my experience.

Dr. Abby has been our cat's vet since we moved to the De Pere area 6 years ago. She is so patient with our cats and so sweet. She has gotten down on the ground to make my female feel more comfortable. I can't say enough about her.

Kind and helpful staff. The dr was great with our cat! I really appreciate the follow up calls to check on our cat!

We adopted two rescue dogs who have both had a substantial amount of vet work (including 3 major surgeries) across the 3 states we’ve lived. We’ve had several different vet offices help us that we compare to our experience here. Buddy’s let us know the allergy medications we were paying our previous vet a good sum of money to provide were things we could buy over the counter at the pharmacy relatively inexpensively. The dogs have always been quite a handful at the vet’s office. Between the anxiety medication they’ve helped us utilize and their helpful ability to get the dogs to an exam room quickly it has really made taking them to the vet a whole lot more pleasant (hopefully for the staff also)! Thank you for everything! We’d highly recommend Buddy’s Vets in Green Bay! Both locations have been great! Pictures are the post visit naps. Our dogs are way too crazy for a photo op at the shop!