Eastown Veterinary Clinic

📍 Cat veterinarians in Grand Rapids

7.8

Eastown Veterinary Clinic in Grand Rapids stands out for its compassionate care and expertise. The clinic is renowned for its friendly and knowledgeable staff who treat pets with genuine affection, ensuring they feel comfortable and well-cared for. The veterinarians, particularly Dr. Melanie Chabin, are praised for their thoroughness and dedication, often going above and beyond to address pets' health needs effectively.

The clinic offers comprehensive care, though it is noted for its higher pricing. Patients receive personalized attention and clear communication throughout their treatment. While some customers have reported issues with appointment scheduling and billing, the overall experience highlights a commitment to high-quality veterinary services and a welcoming atmosphere for both pets and their owners.

Features and services of Eastown Veterinary Clinic

From the business
  • Identifies as women-owned
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Gender-neutral toilets
  • Toilet
Planning
  • Appointment required
  • Appointments recommended

Eastown Veterinary Clinic is in position 9 out of 31 in Cat Veterinarians in Grand Rapids

Customer Reviews

★★★★★
★★★★★

Eastown Veterinary Clinic has a rating of 4.5 out of 5 based on over 501 reviews on Google

carly kilboy

By far my favorite clinic I’ve taken my cat too. All of the staff are so helpful and kind, my cat loves being there. They remember your pets every time and treat them like your own, I always know my cat is in great hands.

carly kilboy ☆ 5/5
Kirsten Bowers

Rio and Rizzo love doctor Chabin. All the staff is so friendly and love our dogs like their own. Chabin goes out of her way to make sure our dogs are comfortable

Kirsten Bowers ☆ 5/5
Ben Sherman

First time to this vet in a new City, the staff seems amazing and everyone has a wonderful sense of humor & joy. My Dog received the most comprehensive care I think she or even I have ever received at the Dr.'s office. Certainly on the pricey-er side, but I feel like my dog got my money's worth. Dr. Chabin & her assistant Aubrey have my strong recommendation.

Ben Sherman ☆ 5/5
Cassidy Kerr

We have had a great experience here! The vet techs are always kind, patient, and thorough when I bring my senior dog in. Dr. Melanie Chabin helped us solve a chronic issue that I’ve been trying to deal with at other vet offices for years. She approached the issue with so much care and intention, and my little guy is so much happier and healthier because of the team here! Thank you! 😊

Cassidy Kerr ☆ 5/5
Linda Bieze

Everyone at East own knows and loves my two dogs. The doctors are fantastic! Gentle, caring, and they explain everything to me. Their prices are high, but I'm confident my pets are getting the best care.

Linda Bieze ☆ 5/5
Taylor McBride

Would give 0 if possible. They claim I made an appointment for my dog and then tried to bill me for a no show charge. They emailed me about upcoming needs for my dog and I replied I would not be back because they tried to charge me for an appointment I didn’t schedule. In which they replied they have a recording of the call and the fees are still outstanding on my account. I’d like to hear this recording because it was not me. Previous expirence was ok. They are friendly in person. They take forever to process you after any appointment and as always try to make whatever recommendations will get the bill as high as possible. I’d recommend blue pearl. They’ve never had a problem scheduling or canceling appointments. There’s a little wait to get in but the care and customer service is far superior to this place.

Taylor McBride ☆ 1/5
Jessica Stamas

I have two kitties including one with special needs. From the start everyone at Eastown was amazing. All pricing was given upfront for review and agreed upon before any procedures took place. When I found out my kitty had epilepsy, they ran all the necessary tests to see what treatment would be best. Ultimately, I had to take her to a veterinary neurologist who praised the work-up that was done before we got there. Eastown continues to take care of both my kitties needs while communicating every step of the way. I couldn’t be more grateful to have found the best vets in town to take care of my fur babies.

Jessica Stamas ☆ 5/5

Information about Eastown Veterinary Clinic

Address

Eastown Veterinary Clinic is located at 1350 Lake Dr SE, Grand Rapids, MI 49506, United States

Phone

The phone number of Eastown Veterinary Clinic is +1 616-376-3488

Website

The website of Eastown Veterinary Clinic is: eastownvet.com

Business Hours

Monday: 08:00–18:00
Tuesday: 08:00–12:00, 14:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: Closed
Sunday: Closed

Contact Eastown Veterinary Clinic

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