AVECCC - Gilbert

We had to rush our Samoyed, Luka, to this wonderful facility on 2/14, as he was experiencing breathing and coughing issues. We cannot fully express our heartfelt gratitude to Dr. McKee and the entire kind staff who so lovingly cared for our Luka. Their kindness and genuine concern for patients and their families is absolutely remarkable and worthy of the highest praise. We were so distraught by our Luka’s condition but, as soon as he was seen, our distress became lessened by the warm, gentle care they provided and by the informative care plan that Dr. McKee explained in such detail to us. We join our Luka in sending the entire staff our sincere gratitude!❤️

My kitty, Zoey, arrived at AVECCC - Gilbert with a torn trachea suffered during a dental cleaning & required immediate medical attention. The veterinarians who attended to her during her stay - Dr. Jordan & Dr. Houlton - were knowledgeable, compassionate, patient, & thorough. The attending veterinarian at admission, Dr. Jordan, thoroughly explained Zoey's health situation & the procedures necessary for her recovery. The speed which he attended to & stabilized Zoey was impressive. Dr. Houlton attended to Zoey after her initial crisis. The loving care, monitoring, & communication by Dr. Houlton during Zoey's two-day stay was remarkable. Her explanations were superb. At no time were my numerous questions, concerns & fears dismissed by either Dr. Jordan or Dr. Houlton. Possible complications post discharge were thoroughly discussed as well. Zoey's accommodations during her stay were immaculate & visitations were not rushed. The swift, expert, loving care of my precious Zoey during her health crisis by Dr. Jordan & Dr. Houlton as well as all the staff at AVECCC was exceptional. AVECCC is the only emergency animal hospital I will ever trust with my kitties. Zoey is recovering splendidly. Thank you so much AVECCC!!

I cannot say enough wonderful things about this emergency vet hospital. I brought my Samoyed, Luka, in when he started experiencing a dry cough and sniffles, and as any pet parent knows, that can be really scary. From the moment we walked in, the team was incredibly kind, accommodating, and reassuring. They treated Luka with so much care and compassion, and you could genuinely tell they love what they do. The staff moved quickly and were extremely thorough - they ran an abundance of tests to make sure nothing was missed and diagnosed him right away with kennel cough. A very special thank you to Dr. McKee, Carlos, and Shane for being so attentive, gentle, and caring. They took the time to explain everything clearly and made sure both Luka and I felt comfortable throughout the entire visit. BIG thank you from Luka 💙🙏🏻

I brought my cat in without an appointment because she fell ill that morning and the staff there was super friendly. Luckily I was able to get her in right away and I knew she was in good hands. Everyone from the receptionists, to the techs, to the doctors - everyone there gave me peace of mind and were communicative. They handled everything wonderfully with my kitty, who can be pretty aggressive at the vet. Even the space felt very clean.

I wanted to circle back here to leave these comments after we brought our critically sick senior boxer, Zara, to AVECCC. We knew what needed to be done- she was at the end of her life, though it came to be suddenly. It was late at night, and I called them while fighting tears. Their staff were completely compassionate, starting with the staff member who answered the phone. When we arrived, they brought the gurney to the car and assured us she would be made comfortable before they brought her to us in a room. They quickly gave her some medications to help with comfort, gave her a cozy blanket, and the doctor was lovely. She was so kind and compassionate, and allowed us to have say in the pace of the process. As heartbreaking as the process was, they made it the easiest it could have possibly been. We are so appreciative of this facility's staff. Thank you so much.

The staff was wonderful and very caring. They took great care of my furry baby and they were also very kind to me and let me use their first aid kit since I was injured from breaking up a dog fight. They were very honest when discussing the care plan and let me know some items that I could opt-out of and shared the risk if I did. My total bill was less than the estimate and I was immediately credited back the funds.

Took our pup in because he was puking and had diarrhea. They took really great care of him. The doctor, vet techs, and all staff loved him and seem to genuinely love their jobs and animals. They were able to get him in right away and take care of us. Very appreciative of their kindness while we were scared for our pet.