BluePearl Pet Hospital

On a recent visit to family in the area, one of my mom’s young yard cats was viciously attacked by a dog in a neighboring yard. After calling multiple ER vets closer to home who gave me 3+ hour wait times to even look at her, Blue Pearl was the first to say they would be able to at least take her and keep her stable until they were able to do a proper exam. Everyone who helped us and Miss Bubbles, our cat, was so kind and informative about what she would need over the next critical 12 hours. We didn’t even hesitate to leave her in their care so we could go home and sleep. Dr. Honeyfield was extremely communicative, even on the phone at 3am after surgery, and she helped us make some tricky decisions about next steps. Donna was extremely understanding the next day and advised us to leave Miss Bubbles there for 24 hours of hospital boarding so we would have time to get our home set up for taking in a severely injured cat. We have since taken in another yard cat to address an infected wound that needed attention and we had another great experience. I highly recommend Blue Pearl and would definitely use them if you’re in need of emergency veterinary care in the Fresno/Clovis area!

I recently took my Doberman to BluePearl Veterinary Hospital, and the staff treated me with great care and kindness. This was my first time taking a pet there, and although it was a bit expensive, the service and compassion made it worth it. Everyone—from the front desk to the veterinarian—showed great communication and hospitality. The staff was very nice, and they even had a bowl of chocolate candy that I enjoyed while waiting. Sadly, my Doberman passed away, but I’m truly grateful for how respectful and supportive they were through everything. Overall, it was a very good experience, and I appreciate the professionalism and warmth from everyone at BluePearl.

Have had many of our pets treated here even before it was Blue Pearl. This is an exceptional place to get emergency medical care for your pets. Over the course of twenty years we have been grateful many times for the quality of care, and the kind staff. They have always been thorough in treatment and accurate for our pet's needs. We have needed them in the middle of the night more than once and they come through. When we had to have an old guy put down, they were so kind and compassionate. These folks clearly love your pet and want the best for them and for you.

Very caring and supportive staff. They helped save our German Shepherds life after his bladder ruptured from embedded stones. We are super grateful for Dr. Marsh, Dr. Fallon, and Dr. Doobins for making our big guy all better.

I brought our cat in about 7:30pm on Easter Sunday and young man at the front desk was great. I believe his name is Matt, but apologies in advance if mistaken. He looked at her right away, took her temperature, and she had a fever of 105. She was taken back within minutes to bring her body temperature down. We were there about 3 hours and it's not cheap, but level of care and response time was fantastic. I had the complete opposite experience at the Blackstone hospital the night before. She felt better the next day as we got her to our vet on Monday, and now she's doing quite well. Thank you Blue Pearl !!

I normally do not leave reviews, but our experience here was extremely disappointing and stressful during an already emotional situation. My dog suffered a laceration from another dog bite and was actively bleeding. We called beforehand and were told the consultation fee would be $99, which was fine. When we arrived, there was only one person at the front. We checked in, and while we were waiting, two other clients came in after us. Despite arriving first with a dog that had a bleeding wound, multiple other dogs were taken back before mine because they were considered "more critical." I completely understand emergency hospitals have to prioritize cases, and I would never downplay another pet owner’s emergency, but watching my dog continue bleeding while we waited over 3 hours was heartbreaking and frustrating. Eventually, we finally spoke with the vet. He made the injury sound fairly straightforward and told us she needed stitches, which left us feeling reassured. However, after he left, a vet tech came in and suddenly told us the bill would be around $2,000 and that my dog needed surgery. When we started asking questions about the drastic difference in explanation and pricing, it honestly felt like she did not know how to answer us confidently. We were then told they could not really work on my dog because she was too scared and would need to be sedated. At that point, they also said they wanted to keep her overnight because they were "too busy." In the end, we declined treatment there because the communication, pricing, and overall experience felt all over the place. What really upset me was leaving with a bill close to $300 when it did not even feel like the doctor properly examined or treated her due to how overwhelmed the hospital was. We basically left with antibiotics and instructions to follow up elsewhere. Antibiotics alone do not justify hundreds of dollars, and to make it worse, there was even a $15 "biohazard dispensing fee" added just for giving us the medication, which honestly felt ridiculous on top of everything else. I understand emergency vet hospitals are difficult environments, and I appreciate staff working under pressure, but clearer communication, better organization, and more transparency about treatment and costs would have made a huge difference.

I do not recommend this place, especially if your pet is in critical condition. I called ahead because my dog was struggling to breathe and I was terrified. I was told there was a triage system and that if he was critical enough, he would be seen quickly. They even asked how long it would take us to get there so someone could be ready. I told them 30 minutes and rushed over, thinking my dog would get help as soon as we arrived. When we got there, no one even acknowledged us. My dog was in distress, and we had to get the receptionist’s attention ourselves. Even after explaining how serious his condition was, we were told it would be a 4–5 hour wait. What made everything worse was the lack of honesty and compassion. Instead of clearly explaining how critical his condition was, they kept throwing large numbers at us for treatments and plans —starting at $2,500—while we were scared and trying to make decisions. It felt like the focus was on money instead of my dog. It wasn’t until we said we couldn’t move forward with more costs that we were suddenly told (and throwing more numbers as being told) he was bleeding from his nose and releasing fluids. That is something we should have been told immediately. We were told someone would go get him, but we were left waiting again. Then a doctor finally came in and told us he had suffered a heart attack and that he was in bad condition prior to the heart attack. I am heartbroken. If he was truly in that condition, why weren’t we told sooner? Why did it feel like we were being sold treatments instead of being guided through an emergency? I went there because my regular vet recommended it, trusting they would help us in a critical moment. Instead, I left feeling devastated, confused, and let down during one of the worst experiences of my life. I will never bring ANY of my pets here again. I am not looking for a response from the business. Nothing can change my experience.