Banfield Pet Hospital

My cane corso puppy has been well taken care of by their team. They went out of their way to respond to my emails when I had questions. Great service

Dr. Kava and her team are incredible at this location. I started care with my cat here before I recently moved across country and I still have yet to find the quality of care they provided for my kiddo (which is why I'm here writing this review)! Ft. Wayne is lucky to have them and I will definitely return if I ever make it back to this area.

Took my Chihuahua to this location to have a tooth extracted. The Vet took time to examine Duke and found that he also had a heart murmur. He also made sure to let me know that because Duke would have to be put under to extract the tooth that there were serious risks. His assistant made sure I was comfortable and reassured me that they will treat him just like he was their own and that they want me to trust them. Duke is now waking up from his procedure and is doing very well. Thank you so much Banfield for taking care of our baby boy. We carry the pet insurance so the cost was affordable and they didn't want to do anything that I didn't authorize in advance. I highly recommend. The staff was very friendly and helpful.

I can't say enough good things. From the moment we walked in, the staff was warm, welcoming, and incredibly attentive. They treated my dog like family, taking the time to explain every step of his care with patience and kindness. The veterinarians are not only knowledgeable, but also truly compassionate, they went above and beyond to make sure my pet was comfortable and well-cared for during his visit. The facility is clean, modern, and well-organized, which gave me peace of mind right away. I’m so grateful to have found a place where I know my pet is in the best hands. Highly recommend to any pet owner looking for trustworthy and loving veterinary care!

From start to finish I do have a few complaints. When I first called I was put on hold for about 20 mins so in that time I scheduled online and hung up. No biggie but a bit frustrating. Initially arrived 10 minutes early for my 4:30 appointment and checked in with a lady that kind of had a flat effect? Also no biggie. We weren’t seen until 5 which was very disappointing and frustrating as we had scheduled at 4:30. Aside from that the ladies who took a look at my cat were absolutely fantastic! They answered my questions, listened to concerns, and genuinely seemed to listen and understand. The recommendations were based in a place of care and not money, we chose what we could afford and have another appointment to follow up/ provide more care. Overall the office part was lacking but the team helping care for the pets was over the top phenomenal!

Well I took my fur baby to the banfield fur his wellness check and was totally not happy. They were very slow and when I got their i asked them prices and they told me 26 dollars for rabies shot and 23 dollars for nails clipped never said anything about a Dr . Visit I told them I had 145 to spend on his visit and he had diarrhea still so they gave him some meds fur that and that was 23. Also do when I went to check out I asked them what the bill was going to be and they day said 143.68 wow after I told them I only had 145 to spend.i was so upset and about crying I will never take him back their I will take him to allen vet where they care and charge you what you can afford and we're awesome with tank

Everyone is so caring. Their love for animals really shines through. So glad I made the move