VEG ER for Pets

I had to return once again to Veterinary Emergency Group in Fort Lauderdale with my cat, Gris, and I feel it is very important to share this experience. This time we were cared for by Dr. Alexis Marti and nurse Raquel, and what touched my heart the most was their deeply human and compassionate approach. From the moment we arrived, their priority was immediately caring for my cat, making sure he was attended to and comfortable. There was no rush or pressure to pay before he received care, which is something that unfortunately is very common in emergency situations. Their kindness, empathy, and genuine concern made an incredibly stressful moment feel safe and supported. They treated Gris with so much love and treated us with respect and understanding. This hospital truly stands out for its humanized care, where pets and their families come first. I am deeply grateful to Dr. Alexis Marti, nurse Raquel, and the entire team for their compassion and dedication. I highly recommend this emergency hospital to any pet parent looking for care that comes from the heart ❤️🐾

I had an exceptional experience with the emergency team and truly can’t thank them enough. From the moment I walked in, the level of care and compassion stood out. Dr. Marti was incredible—calm, decisive, and clearly very skilled. She knew exactly what to do and led the team with intention, making a stressful situation feel much more controlled. She also took the time to walk me through a realistic plan of action, including financial considerations, which meant a lot since this was for a stray cat I care for. The nursing team—Angelica and Raquel—were equally amazing. They stayed with her, keeping her calm and comforted, and showed so much kindness not just to the cat but to me as well. Every interaction was warm, thoughtful, and genuine—they even made sure I had water and snacks while I waited. Mitch, who handled the X-rays, was extremely skilled and efficient. He was also constantly moving, making sure everything the doctor needed was ready without delay. You could tell the whole team worked seamlessly together. What stood out most was how much they truly cared. In a situation that could have been overwhelming, they created a calm, supportive environment and treated both of us with compassion and respect. I’m incredibly grateful for this team and the care they provided.

I cannot say enough amazing things about this team. From the moment my daughter a I walked in, we were treated with such kindness, compassion, and professionalism. My dog needed surgery when her contractions stopped, and it was one of the most stressful situations I’ve ever been in. Dr. Casali and the entire team — Sam, Nair, Brit, and Nick — went above and beyond in every possible way. They allowed me to be part of the process throughout the day, kept me informed every step of the way, and made sure I felt comfortable and supported the entire time. Because of them, we now have eight beautiful puppies who are thriving and healthy, and I will forever be grateful. You can truly tell that they love what they do and take their work very seriously. Their level of care, attention, and genuine compassion is something you don’t come across often. I am beyond grateful for everything they did for my dog and her babies. I would trust them again in a heartbeat and highly recommend them to anyone who wants the absolute best care for their pet.

Our SERVICE Dog Suki was very bad she was not eating and would not stop throwing up so we decided to take her to VEG ER FOR PETS WE HAD NO IDEA IF THEY WERE GOOD OR NOT WE ARE FROM OUT OF TOWN Ohio Cleveland. I highly recommend this ER Dr. LEE AND DR SAMMARTI WERE AWSOME AND MADE FEEL AT HOME THEY UNDERSTOOD SHE WAS MORE THAN A PET ALL THE NURSES NAIR,SAM,BRIT MARY, BATJO WOW WHAT AN OUTSTANDING BUNCH OF PROFESSIONAL NURSES AND DOCTORS THEY REALLY WENT THE EXTRA MILE AND TALKED ABOUT OUR OPTIONS.AS THEY STARTED THE CARE FOR SUKI I AM VERY THANKFUL FOR YOU ALL SUKI SEEMS TO BE DOING BETTER AND THANKS ALL OF YOU REALLY MAY YOU BE BLESSED THANKS AGAIN JOSEPH JACOBSON PAOLA CASTRO NERYAN CASTRO

When you’re in the unfortunate situation of needing an emergency vet, it’s vital that you’re with a team that acts quickly and cares. We’ve been here twice and both times have been very happy with the quick attention and empathy they’ve shown us and our sweet senior dog. They’ve always been clear with what they’re doing, let me ask questions without being bothered by them, and they’ve even let me listen to her heart and watch the xray and ultrasound process. I am very interested and passionate about veterinary care and they’ve been great to be sure I understand everything. Highly recommended to anyone needing emergency vet services 🐾

I called VEG in a panic about my guinea pig after being turned down by other vets on a Saturday afternoon. They connected me right away to Dr. Marti to explain the situation to which she responded with "just come right in and we will do our best to help". That’s all I could ask for considering every other place I called wasn’t willing to help without their "exotic" provider present. When I got there I was greeted by Ruth and Anthony, and was immediately taken to an exam table for my piggy to get checked. Dr. Marti provided meds and an emergency plan until we were able to see a specialist later in the week, no unnecessary tests were performed, just straight to the point to save her. I’m so grateful for the team at VEG giving us a chance because without them I would’ve lost my piggy!

As a dog mom, I can say with complete confidence that I 100% recommend this place, VEG. If you ever have an emergency with your pet, this is the place you should go. From the very first moment you arrive, the care is warm and professional: the receptionist, the nursing team, and the doctors all make you feel like you’re in good hands. I especially want to thank Dr. Kagan and the amazing nurse Manelyz, who were extremely professional, attentive, and committed at all times to our boy POLO. They always looked for the best solution to our dog’s problem, and thanks to them and God, everything turned out very well. I truly recommend them without hesitation. Here you’ll find quick answers, high-quality care, and above all, a compassionate team that understands the anxiety and worry we feel for our furry children. Our pets deserve exceptional doctors and nurses, and this is exactly where you’ll find them. A thousand thanks, Dr. Kagan and nurse Manelyz, for your dedication, your professionalism, and for treating our pets and us with so much love. 💛