Banfield Pet Hospital

Love Dr Navya, she is very thorough with examination and the gives the right diagnosis. My Dog is not anxious with her examination. Recommend it

I do not recommend Banfield Pet Hospital at all. My husband signed up with them back in June. Later, he had to change one of his cards because his identity was stolen and fraudulent charges were made. Just last week, when we tried to schedule our dog’s vaccines, Banfield told us that our subscription had been canceled and that we owed the rest of the annual contract—over $800—which had already been sent to collections. What makes it worse is that even if we paid the balance, they said they would not reinstate the plan. Instead, we would have to start a brand-new contract from zero. We asked to cancel the service, because when we first enrolled we were told that we could cancel at any time. But Banfield said that once it was sent to collections, we were still fully responsible for the amount, regardless. This feels unethical and misleading. They market their wellness plans as something flexible, but in reality they lock you into an annual obligation and use aggressive collections practices even when circumstances are beyond your control. We feel taken advantage of, and I would not recommend Banfield to anyone looking for honest or ethical veterinary care.

I can only speak from the CAT experience at Banfield in Petsmart on Long Prairie Rd. They are WONDERFUL! Love the staff!! Love Dr. Wolff!! Dr. Wolff turned a bad experience trying to spay my Kitty at Banfield TC into a positive one and gave such personal attention to Kitty and to Mom. Kitty is not really happy about getting her one on one time with Dr. Wolff anymore, but Mom still loves getting excellent care from Dr. Wolff and the amazing, caring vet techs!! The Banfield OWP plan is an excellent choice for your pet's wellness needs.

NEVER GO HERE. my dog came home from a routine follow up and couldn't stop vomiting, ended up in vet ER, died 2 days later. I called, emailed, and even stood in front of Banfield people to get help figuring out what might have happened so we could help my dog... they couldn't even be bothered to call. The discount subscription is a scam they don't let you cancel, the treatments are constant wrong prescriptions, they never give the right information, nothing but problems. NEVER go here.

Took my puppy up to get spayed and have a growth removed form her head. The staff and doctors are incredible!! They have done an amazing job with my dog and I couldn't be happier. Highly recommend!

It is nearly impossible to cancel the monthly charge. Would not recommend.

The young girl at the front checking us in was so caring and friendly. Lori (Dr M) took her time to explain everything in detail, cared about us and our pet Rocky. Great experience. Thank you