Twin Lakes Veterinary Hospital

Customer service is excellent, with friendly and attentive staff. They’ve taken good care of my Yorkie, making sure our little guy stays strong and healthy. I also appreciate their health care advice, which has helped us keep my pup in top shape.

When times are tough, this animal hospital really knows how to pull through and show the humanity when losing a loved one. I had to say goodbye to my 13 year old kitty last month, and I really didn’t know what to expect. It was my first time dealing with end of life care for a pet as an adult. The office and their receptionists, techs, nurses, and the two doctors who helped me were all incredible, empathic, and caring. Sitting with people who are grieving is a vast skill set, as I know from my career as a social worker - and so experiencing the genuine care that I received felt like a blessing I did not expect. I highly recommend this office to take care of your pets needs, to give realistic and thorough observations and care guidelines, and to really deliver quality nurturing care to the federal way community of fur babies. I have two other pets (an elder cavalier and a young tom cat) who get checked up here and bi annually examined, and I very much look forward to continuing to use this as my primary vet office. The Twin Lakes Vet Hospital has been a bastion of strength and earnest care for me and my family, so thank you for everything your team does!

Amazing first visit with my new dog! Referred by a current client who is happy with the care of her two dogs. Dr. Au, Sherrylynn and Olivia were all fantastic. Great bedside manner. My new "home" vet.

Grace was such a cherished family member and friend who was always there for us until the very end. Thank you for caring and being so kind at helping end Grace's pain and helping her pass over The Rainbow Bridge. Thank you for your kindness to us as well.

The very best veterinary hospital team we have ever encountered. Kind, compassionate and caring staff made us feel we are in good hands to manage our precious golden doodles' physical ailments. So happy they are so close to our current home! They are the absolute best, and we will drive many miles to make sure they are caring for our dog babies!

We moved recently and had to find a new vet, and were so nervous bc our previous vet was top tier. But we don’t have to worry anymore - Twin Lakes is QUALITY pet care. Isn’t it the best when you KNOW the vet staff truly love animals? They treat my pup like family. So glad I found this place.

I have been taking MY BESTFRIEND IN MY 61 YEARS TOTWIN LAKES VETERINARY HOSPITAL AND CLINIC. WE ALWAYS TOOK OUR PETS TO THEM , WHEN I WAS YOUNG. IT HAD TO HAVE BEEN SOMETIME IN THE 60S AND UP. I GREW UP WITH THESE CARING PEOPLE. I HAD TO MAKE THE HORRIFIC DECISION TO HAVE MY BESTFRIEND FRIEND EUTHANIZED ON MAY 14TH. HER NAME IS SADIE MAE. SHE IS A GERMAN POINTER THAT WAS. MY LIFE. I CALLED TWIN LAKES AND THEY HESITATE TO HELP US. SADIE WAS 18 YEARS AND 3 MONTHS OLD WHEN I HAD TO LET HER GO. THE STAFF WERE SO AMAZED WIRH HER. I HAVE VOTED FOR AFEW YEARS TO NOMINATE THEM AS BEST VETERINARY IN DEDE4AL WAY. THE WAY THEY TREATED SADIE MAE IN THIS SITUATION WAS SO KIND WE NEED MORE PEOPLE IN THIS WORLD THAT HAVE 💗 HEARTS. THANK YOU ALL SO MUCH. IT WAS DIFFICULT, HOWEVER THEY DID EVERYTHING THEY COULD DO TO COMFORT BOTH OF US. I WENT TODAY AND PICKED UP MY BESTFRIEND SADIE. IT WAS ANS STILL IS HARD. . THEY WERE SO KIND AS I BROKE DOWN. I RECEIVED SOME OF HER FUR, IN A NOTE, APAW PRINT AND A BEAUTIFUL BOX WITH , HER ASHES IN A BEAUTIFUL . THE WITH HER NAME ON EVERYTHING. FIRST,MIDDLE AND LAST NAME. ITS BEAUTIFUL THEY INCLOSED SOME PAPERWORK SUPPORT AND THE GRIEVING PROCESS. THE HUMANITY THEY SHOWED ME AND MY FRIEND KEITH WAS MORE THAN I SEEN SINCE I WAS A YOUNG CHILD. THANK YOU AGAIN. IM