Hartland Cat Hospital

They don't take walk-ins; you have to call and make an appointment. I'm letting you know now because their website doesn't let you schedule an appointment online and it doesn't say you need to call to make one. The main reason I'm giving a low rating is because I specified the area my cat was having problems with and they misdiagnosed him. I'm glad I went to BANFIELD for a second opinion because they immediately ruled out what Hartland said it was, and they were CORRECT. I'd prefer to support local businesses but how can I when the corporate bros are actually treating the animals instead of brushing off concerns. If this place was ever worth 5 stars it certainly isn't now.

I rarely write reviews, but felt necessary to leave one. I would rate this a negative star, but google requires a star rating. For years we had taken our cat to Hartland, but the service was always spotty. Constantly having to call and remind them about medication refills (for 1 specific med) and always getting a voice mail or having to repeat the request to the same or different staff members. It would be days before we get a refill. The same goes for requests about medical care, when asking for information on what to do. In the many years we went here it was always the same. Leave our pet with them early in the morning and a late afternoon pick up, never once seen the doctor EVER. The concerns we had were never fully addressed on instances when the staff relayed back information. This caused us to change care providers. We are shocked to learn that for years they were ripping us off for his medication. From our new provider, the medication for a 3 month supply is 50.00, Hartland would charge us 180.00 for the exact same medication. For years they have been ripping us off. Wished we new about this sooner, the service is bad and in terms of medical care we didn't get what would be preferred, which is informed care about our pet.

Fantastic experiences at Hartland Cat hospital, they communicate very effectively and are very fairly priced. My anxious kitty is always treated like royalty and I trust this team every time. Would recommend!

I took my kitty there to get a lion cut and she ended up with an absess 3x the size of her right leg. They doctors said she almost died and if we didn't catch it that night she would of. She is a flame point Himalayan. Her skin turned black and may have to be skin graphed. You can her muscles. I can't explain to you. I took her for drop off at 730 and she wasn't done till 6 for a hair cut. She has this huge thing on her head and we had to take her to an emergency vet clinic at 11:30 pm at night. They kept her over night. They receptionist at heartland called me and said she had a anal infection. She was perfectly healthy going in. Indoor cat. I really wouldn't go there. 4 people was in waiting room and complaining. They didn't even offer to tell me what happen or help me with the vet bills. I'll try and add pics.

Have taken 3 cats for several years. The best. Simply the best place for feline care. A cat dedicated vet, boarding, and hospital with excellent staff and state of the art equipment not available at the average veterinary clinic. They save lives here and I am very grateful to them. Pretty certain that love of cats is a non negotiable employment requirement for this staff. Prices seem very competitive but your cat gets so much more. Updating my review after 3 more years: They're still the best care you can get. I have lost the 3 I had, but all were in excess of 18 years old, one with a heart defect that should have taken him at 3 years old. I know I had him an extra 5 years thanks to them. My new fellow is a huge handful to deal with, and they manage him just fine. They love CATS here... people will be dealt with graciously, but the CATS are the center of their attention.

Great compassionate people work here. Cat safe place and vet that are considerate in their fair pricing. I went here with my paralyzed cat for daycare and a uti exam. They kept her safe, happy, clean, and made sure she was well taken care of health wise. If you have a special needs kitty, this place is her safe space while you are away at work. Be aware they are closed Wednesdays.

I love this kitty vet and the office and techs. They are wonderful. They love Cats 🐈‍⬛